InterContinental Chicago, Chicago, Complain

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Rank

36th

Out of 415

InterContinental Chicago	Average Price: $313 Check Rates

Hotel Class:

505 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 18 of 39
Average review rating: 3.86

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (19) avoid (11) awful (9) bad (73) bed bugs (8) big deal (12) broken (12) complain (24) complaint (36) cramped (16) dated (17) difficult (9) dirty (18) disappoint (78) disturbing (8) downside (7) expensive (80) hard (40) horrible (14) inconvenient (7) issue (49) lack (13) loud (31) mistake (12) negative (29) noise (50) noisy (24) outdated (7) outrageous (11) overpriced (9) peeling (16) poor (22) poorly (12) pricey (32) problem (67) ridiculous (14) rock (8) rude (24) shock (12) slow (37) smell (26) terrible (22) tiny (22) uncomfortable (9) unfortunate (14) unfriendly (6) worn (14) worst (13) wrong (21)

Complain

Appears in 51 comments.

The following words were used in comments with Complain:
bed (3) better (3) charged (3) cold (4) facilities (3) floor (4) great (3) hotel (6) kid (4) location (5) night (6) not (9) reasonable (3) room (9) small (3) suite (3) upgraded (2) value (2) view (4) walking (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This was a gift so cannot complain.

"Convenience " Read full review on TripAdvisor 3/26/2012 Vote

2. There is nothing I can really complain about and the building surely has its charm, however there are better properties to stay at in the windy city.

"kind of worn out " Read full review on TripAdvisor 2/27/2012 Vote

3. Upon checking out I complained again to Front Office Day Manager and she gave me her card and said upon our next stay contact her and she would upgrade our room.

"Very disappointed!! " Read full review on TripAdvisor 2/1/2012 Vote

4. Rooms were just perfect, I can't believe people find something to complain about.

"Couples weekend away - perfect hotel " Read full review on TripAdvisor 12/25/2011 Vote

5. After forty five minutes of complaining they agreed to take 25% off one of the two nights from her current stay.

"A Dirty Underwear Mishap " Read full review on TripAdvisor 8/28/2011 Vote

6. We were in shock and immediately complained but could not be moved to another room because we were told the hotel was full.

"Never again! " Read full review on TripAdvisor 6/29/2010 Vote

7. I complained and was never charged.

"Great Location, but.... " Read full review on TripAdvisor 6/24/2010 Vote

8. It was awful, but we did not complain.

Read full review on MyTravelGuide 10/27/2009 Vote

9. Nothing to complain about.

"Great location " Read full review on Expedia 8/31/2009 Vote

10. When I complained, the hotel did offer a suite in the less desirable new wing, instead of our two connecting rooms, but the bed configuration was unsuitable.

"Great Location but Watch Out for Nickel and Diming! " Read full review on TripAdvisor 8/24/2009 Vote