Fairmont Chicago, Chicago, Wrong

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Rank

48th

Out of 415

Fairmont Chicago	Average Price: $324 Check Rates

Hotel Class:

200 North Columbus Drive

Chicago, 60601 View map

4-Star Hotel Rank: 21 of 39
Average review rating: 4.13

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (82) , Travelocity (11) , TripAdvisor (534) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 10 comments.

The following words were used in comments with Wrong:
$ (2) hotel (5) room (3) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had to go back down, wait AGAIN, only to find that we were given the wrong room number (714 instead of 602).

"Worst Fairmont experience " Read full review on TripAdvisor 11/12/2011 Vote

2. When that hotel called the Fairmont manager, she claimed that she had sent us to the wrong hotel and the hotel where she had booked us was miles away.

"No Room At The Inn " Read full review on TripAdvisor 5/22/2011 Vote

3. wrong they had the wrong rates in the computer, thank goodness we had our confirmation from their website because they had pushed the price up from $139 a night to $169.

"Stayed Cheaper and Had Better Serivice " Read full review on TripAdvisor 5/20/2010 Vote

4. I was greeted by gruff check in staff who sent my luggage to the wrong room.

"Terrible service - not up to Fairmont standard " Read full review on TripAdvisor 5/9/2010 Vote

5. Don't get me wrong, I like the Kimpton Hotels, but in terms of the level or service, the Fairmont is hard to beat.

"Gold Floor is a Must " Read full review on TripAdvisor 4/9/2010 Vote

6. Room service brought wrong order and there was a half sandwich left in honor bar.

Read full review on MyTravelGuide 5/10/2009 Vote

7. You cannot go wrong with a stay here.

"If you appreciate great service, stay here " Read full review on TripAdvisor 6/24/2008 Vote

8. The check-in was a bit confusing, as I had booked through a conference site and they had got the dates wrong, but the Fairmont staff sorted it out.

"Lived up to expectations " Read full review on TripAdvisor 4/13/2008 Vote

9. I have been wrong.

"I love the Fairmont " Read full review on TripAdvisor 5/14/2007 Vote

10. Perhaps it was simply my expectations that were out of line (I still have very happy memories of the Fairmont in Banff, where I spent 10 days of my honeymoon), as I`m sure that, by its own standards, the hotel is doing nothing wrong.

"Terribly disappointed " Read full review on TripAdvisor 12/4/2006 Vote