Fairmont Chicago, Chicago, Complain

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Fairmont Chicago

OpinionWell
Rank

48th

Out of 415

Fairmont Chicago	Average Price: $324 Check Rates

Hotel Class:

200 North Columbus Drive

Chicago, 60601 View map

4-Star Hotel Rank: 21 of 39
Average review rating: 4.13

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (82) , Travelocity (11) , TripAdvisor (534) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (6) annoy (9) avoid (4) awful (6) awkward (3) bad (24) bare (3) big deal (7) broken (10) complain (12) complaint (23) difficult (4) dirty (18) disappoint (36) disturbing (6) downside (6) expensive (39) filthy (6) hard (13) horrible (14) incompetent (5) inconvenient (9) issue (27) lack (12) loud (16) mediocre (5) mistake (5) mold (8) negative (20) noise (25) noisy (5) overbook (7) overpriced (7) poor (15) pricey (14) problem (37) ridiculous (8) rock (4) rude (13) shame (4) slow (8) smell (13) terrible (6) tiny (3) uncomfortable (9) unfortunate (8) weird (4) worn (13) worst (13) wrong (9)

Complain

Appears in 14 comments.

The following words were used in comments with Complain:
desk (2) not (2) room (3) service (2) sleep (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. It was located next to the elevator shaft we got no sleep they refused to change the room at 7 am we call down to complain we got no sleep and we were told to pack out bags and leave, our car would be out front.

"Worst hotel EVER! " Read full review on TripAdvisor 3/18/2012 Vote

2. In and of themselves I wouldn't complain, but the overall customer service experience here is poor.

"Worst Fairmont experience " Read full review on TripAdvisor 11/12/2011 Vote

3. We booked through Magellan Vacations (which was recommended on Trip Advisor) which is a luxury hotel reservation service and they are available 24/7 so I decided to call them and complain as well.

"Will never stay again! " Read full review on TripAdvisor 9/12/2011 Vote

4. Our three grandchildren are not complainers which was why we did not learn of this mistake until our third day.

"Great in Spite of Poor Reservation Service " Read full review on TripAdvisor 7/1/2010 Vote

5. We complained the first day and maintenance supposedly checked it out, but it didn't do any good.

"Horrible shower " Read full review on TripAdvisor 6/15/2010 Vote

6. I have to say the front desk did take care of the situation pretty quickly once we complained.

"Beautiful hotel, poor management " Read full review on TripAdvisor 8/17/2009 Vote

7. Luckily we had a second tap in the lounge, but other guests from normal sized rooms complained a lot and got upgraded.

"Nowhere near as good as the Fairmont Lake Louise, but still a nice stay " Read full review on TripAdvisor 8/12/2009 Vote

8. Nothing to complain about at all.

"Great hotel " Read full review on TripAdvisor 6/3/2009 Vote

9. When we complained we were told 'that they weren't doing it tomorrow'.

"What a dump! " Read full review on TripAdvisor 2/11/2009 Vote

10. At this point, we complained.

"Not as grand " Read full review on TripAdvisor 2/17/2008 Vote