Fairmont Chicago, Chicago, Problem

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Fairmont Chicago

OpinionWell
Rank

48th

Out of 415

Fairmont Chicago	Average Price: $324 Check Rates

Hotel Class:

200 North Columbus Drive

Chicago, 60601 View map

4-Star Hotel Rank: 21 of 39
Average review rating: 4.13

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (82) , Travelocity (11) , TripAdvisor (534) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (6) annoy (9) avoid (4) awful (6) awkward (3) bad (24) bare (3) big deal (7) broken (10) complain (12) complaint (23) difficult (4) dirty (18) disappoint (36) disturbing (6) downside (6) expensive (39) filthy (6) hard (13) horrible (14) incompetent (5) inconvenient (9) issue (27) lack (12) loud (16) mediocre (5) mistake (5) mold (8) negative (20) noise (25) noisy (5) overbook (7) overpriced (7) poor (15) pricey (14) problem (37) ridiculous (8) rock (4) rude (13) shame (4) slow (8) smell (13) terrible (6) tiny (3) uncomfortable (9) unfortunate (8) weird (4) worn (13) worst (13) wrong (9)

Problem

Appears in 38 comments.

The following words were used in comments with Problem:
club (2) cold (2) desk (4) excellent (2) helpful (3) hotel (14) housekeeping (3) management (3) new (2) nice (3) not (11) phone (2) pillow (2) room (13) shower (3) standard (2) towel (2) walking (3) water (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. First we were told sure that wouldn't be a problem, then received a call that our current suite was booked and would have to move to a standard room we said fine, then we were told we could stay in the room and then another call to see if we were checking out and then received a voicemail stating we wouldn't have to change rooms.

"Not up to Fairmont Standards " Read full review on TripAdvisor 1/6/2012 Vote

2. The meeting rooms were not set up to our specifications and when we called several times before the meetings were to start to fix the problems, we could get a response and had to go on without without flip charts and handheld mikes.

"Hope I never have to go back until it improves. " Read full review on TripAdvisor 11/18/2011 Vote

3. We were all assured that this would not be a problem, despite the hotel already being aware of Biden's revised hotel needs.

"If I could give it a 0, I would " Read full review on TripAdvisor 7/10/2011 Vote

4. I did not see any mold but realized the problem when the shower wouldn't drain right.

"If I could give it a 0, I would " Read full review on TripAdvisor 7/10/2011 Vote

5. Fortunately, they found out they had a problem before we arrived and had arranged for a nice room at another hotel close by for 2 of the 3 nights.

"How to rectify a mistake and make the client happy! " Read full review on TripAdvisor 6/8/2011 Vote

6. we had a small problem with the bathroom lights being out, and this problem was resolved within 30 minutes of a phone call to the desk.

"great locations, swanky, friendly staff - best concierge EVAH! " Read full review on TripAdvisor 6/1/2011 Vote

7. This wasn't really a problem as I used the fitness center each morning and the dressing room was well equipped and had lockers with electronic locks.

"Disappointing experience but a nice hotel at a reasonable price " Read full review on TripAdvisor 3/10/2011 Vote

8. New Location was a problem.

"Service stunk in Lobby. Beauty and no brains in Lobby personnel concierge missing in action " Read full review on TripAdvisor 12/8/2010 Vote

9. Large flat screen TV and an excellent Help Desk when we had a temporary WiFi problem when we first arrived.

"Perfect Experience " Read full review on TripAdvisor 10/30/2010 Vote

10. only problem was Bed Bugs.

"bed bugs " Read full review on TripAdvisor 10/14/2010 Vote