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Rank
48th
Out of 415

Fairmont Chicago

Average Price: $324  
 
Hotel Class:
200 North Columbus Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 21 of 39
Average review rating: 4.13
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (82) , Travelocity (11) , TripAdvisor (534) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Issue
Appears in 25 comments. 
The following words were used in comments with Issue:
bathroom (2)   cares (2)   clean (2)   club (2)   floor (3)   good (3)   hallway (2)   hotel (4)   liked (3)   management (4)   massage (2)   night (3)   noise (3)   not (8)   price (2)   reviews (2)   room (4)   shower (3)   staff (3)   water (2)    
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1. Maintenance is an issue: Hanging strip of gasket on the shower door, cracked tiles in the bathroom, broken harp on a lamp, weak batteries on the television.
"Nice, but should have been better " Read full review on TripAdvisor   3/21/2012 Vote      
2. Now, during my next stay in Chicago, I will FOR SURE, stay again in this hotel, like I said before, we had a few issues during our last stay their, but the manager took care of us, and they did a really good job.
"Nice 4* City hotel " Read full review on TripAdvisor   3/1/2012 Vote      
3. Now, I understand water issues and fix it issues, but I was disturbed to think that the cleaning staff had not alerted building management to this issue.
"How do they not know that the shower is broken? " Read full review on TripAdvisor   2/11/2012 Vote      
4. I would have felt very cheated and most likely addressed these issues with the manager if I'd paid full price but they offered a good winter deal.
"Not up to Fairmont Standards " Read full review on TripAdvisor   1/6/2012 Vote      
5. Our room was right next to the elevators and unlike other reviews we had no issue, it just sounded like the wind blowing (and they don't have a bell that dings) As a Presidents club member their workout gear is usually waiting in the room again that was not the case, turndown service was sporadic of the 4 nights only turned down twice.
"Not up to Fairmont Standards " Read full review on TripAdvisor   1/6/2012 Vote      
6. Other issues with this property is the shower pressure is not very good.
"Not the Best Choice in Chicago! " Read full review on TripAdvisor   11/18/2011 Vote      
7. We found the staff to be about average and did not encounter any issues or stressful sitiuations.
"Great Hotel and Location " Read full review on TripAdvisor   11/16/2011 Vote      
8. The room was clean, expansive, and had no major issues.
"Fantastic Service " Read full review on TripAdvisor   9/14/2011 Vote      
9. The bathroom I had on the 9th floor had maintenance issues-loose light sockets that needed attended to.
"Compliment to the Windy City " Read full review on TripAdvisor   9/3/2011 Vote      
10. I encountered an unusual transportation issue and the two concierge people went out of their way to help solve the dilemma.
"Compliment to the Windy City " Read full review on TripAdvisor   9/3/2011 Vote      
   
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