Fairmont Chicago, Chicago, Overbook

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OpinionWell
Rank

48th

Out of 415

Fairmont Chicago	Average Price: $324 Check Rates

Hotel Class:

200 North Columbus Drive

Chicago, 60601 View map

4-Star Hotel Rank: 21 of 39
Average review rating: 4.13

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (82) , Travelocity (11) , TripAdvisor (534) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Overbook

Appears in 7 comments.

The following words were used in comments with Overbook:
arrival (4) hotel (6) reservation (2) room (5) smoke (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They had overbooked their standard kings so when I arrived they upgraded me to a suite.

"Best upgrade ever! " Read full review on TripAdvisor 4/8/2012 Vote

2. The service was horrible and they overbooked the conference space.

"Hope I never have to go back until it improves. " Read full review on TripAdvisor 11/18/2011 Vote

3. We travel frequently and have NEVER EVER been told that a hotel had overbooked and we had to take a smoking room or nothing.

"Will never stay again! " Read full review on TripAdvisor 9/12/2011 Vote

4. We arrived around midnight (one o'clock our time) after traveling 4 hours to watch my son play football in the rain for 3 hours and then another hour to the hotel to find out they had overbooked the hotel and did not have the non smoking room available that my confirmed reservations called for.

"Will never stay again! " Read full review on TripAdvisor 9/12/2011 Vote

5. Due to a mistake, the hotel was overbooked during a Chicago convention and even though I had confirmed our reservation twice with the hotel directly, we arrived to no room in the inn.

"How to rectify a mistake and make the client happy! " Read full review on TripAdvisor 6/8/2011 Vote

6. When we arrived, the hotel overbooked and gave us a room with one king bed.

"Poor reservation " Read full review on TripAdvisor 8/1/2010 Vote

7. when the agent got back on the line, i was told that the two rooms were moved to the Intercontinental due to overbooking at the Fairmont.

"Moved our rooms to another hotel without telling us " Read full review on TripAdvisor 5/21/2010 Vote