W New York - The Court, New York City, Complain

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Rank

102nd

Out of 676

W New York - The Court	Average Price: $347 Check Rates

Hotel Class:

130 East 39th Street

New York City, 10016 View map

4-Star Hotel Rank: 39 of 106
Average review rating: 3.8

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (48) , Travelocity (5) , TripAdvisor (411) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (5) annoy (14) avoid (4) awful (8) bad (26) barely (4) bed bugs (8) broken (15) complain (10) complaint (10) dated (6) difficult (6) dirty (18) disappoint (22) disgust (5) disturbing (4) downside (6) expensive (28) filthy (5) gross (7) hard (15) horrible (7) inconvenient (7) issue (26) lack (8) loud (27) mistake (4) mold (6) negative (15) noise (62) noisy (38) peeling (4) poor (6) pricey (5) problem (44) ridiculous (6) rock (5) rude (11) shame (4) slow (12) smell (13) tear (4) terrible (6) tiny (27) uncomfortable (4) unfortunate (7) unpleasant (4) worn (19) worst (11) wrong (7)

Complain

Appears in 16 comments.

The following words were used in comments with Complain:
bed (2) big (2) desk (3) management (2) noise (2) not (8) room (4)

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1. Upon our departure, we spoke to the attendant at the front desk and she said that she could not do anything and gave me a card and encouraged me to call the number on the card to complain.

"No 4 Star Hotel " Read full review on TripAdvisor 10/29/2011 Vote

2. The bathtub and sink would not drain (we complained, however it was not repaired).

"No 4 Star Hotel " Read full review on TripAdvisor 10/29/2011 Vote

3. I am not one to complain and as I previously said, the room was okay.

"Great location, not bad hotel but needs some cosmetics. " Read full review on TripAdvisor 3/24/2011 Vote

4. I'm not a big complainer and I do not try and get somthing for nothing.

"This hotel sucked!!!! THE WORST EVER- DONT STAY EVEN IF ITS FREE " Read full review on TripAdvisor 5/18/2010 Vote

5. We called down to the front desk and complained and asked for a nice smelling candle.

"Currently staying here and looking to move to another hotel. " Read full review on TripAdvisor 1/18/2010 Vote

6. There were people at the desk complaining about their keys not working though.

"Stain on the W Hotel Brand - Terrible Service " Read full review on TripAdvisor 7/12/2009 Vote

7. The only complain is the bathroom.

"I Love This W! " Read full review on TripAdvisor 6/16/2009 Vote

8. complained and the manager, Michelle somebody, said she would send up some breakfast vouchers.

"Get ready for strange smells " Read full review on TripAdvisor 3/27/2009 Vote

9. I called to complain to the manager and some lady told me that the noise is typical of NY.

"Nice Staff doesn`t make up for Cheap Rooms " Read full review on TripAdvisor 12/21/2007 Vote

10. Some people complain about the wear-and-tear of the room: our room was perfect, airy, bright, and amazingly large for NYC (we had a corner room with 3 windows).

"Romantic hotel ... " Read full review on TripAdvisor 5/21/2007 Vote