The Kimberly Hotel, New York City, Problem

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Rank

34th

Out of 676

The Kimberly Hotel	Average Price: $348 Check Rates

Hotel Class:

145 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 16 of 106
Average review rating: 4.34

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , Travelocity (24) , TripAdvisor (427) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (2) annoy (2) avoid (7) bad (11) bed bugs (3) complain (7) complaint (14) cramped (4) dated (13) difficult (5) dingy (4) dirty (5) disappoint (22) disturbing (3) downside (5) dusty (3) expensive (22) fussy (3) hard (11) hassle (3) hate (3) irritate (3) issue (18) lack (6) lazy (2) loud (5) lumpy (2) mistake (2) negative (11) nightmare (4) noise (32) noisy (18) outdated (4) overpriced (2) poor (7) pretty small (2) pricey (15) problem (30) rock (8) rude (8) scary (2) shabby (3) slow (12) smell (7) smoker (3) tiny (10) uncomfortable (3) unfortunate (16) worst (7) wrong (12)

Problem

Appears in 32 comments.

The following words were used in comments with Problem:
bed (6) closet (2) desk (6) few (2) heating (3) hot (3) hotel (6) night (5) not (13) phone (2) quickly (3) renovation (2) room (15) service (2) sofa (2) staff (5) suite (4) walking (2) water (3) well (2)

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1. When I asked the front desk if we could be moved, it was not a problem and we were give a 17th floor room with a balcony.

"WONDERFUL HOTEL " Read full review on TripAdvisor 5/16/2012 Vote

2. Our problem had to do with some electrical appliances in the room.

"Good location, nice staff - hotel needs some updating " Read full review on TripAdvisor 5/14/2012 Vote

3. We were seated for about 10 minutes before the waiter came over and told us that there was a problem with the menus.

"Brunch @ Upstairs at the Kimberly Hotel " Read full review on TripAdvisor 4/3/2012 Vote

4. We mentioned this to management who explained that renovations were in progress and the problem was being addresssed.

"Friendly and well situated " Read full review on TripAdvisor 12/16/2011 Vote

5. There was some construction going on in the lobby, but it was well curtained off and was not a problem.

"Fantastic price for huge suite and 5 star service. " Read full review on TripAdvisor 8/26/2011 Vote

6. The hotel is well situated mid-town and walking was not a problem.

"Great NYC Weekend at the Kimberly " Read full review on TripAdvisor 6/12/2011 Vote

7. Sahara at the front desk and Kirt, the manager on duty,quickly and effortlessly took care of our problem and made us feel most welcome.

"Great NYC Weekend at the Kimberly " Read full review on TripAdvisor 6/12/2011 Vote

8. But the problem was solved quickly with an extra bed (for free) and, a few days later, we were able to change our room.

"Very good " Read full review on TripAdvisor 3/13/2011 Vote

9. We only had a problem involving our room: as we were a group of three persons, our bedroom should have two double beds, but we found just one bed and a pull out sofa (that was appropriate to a child).

"Very good " Read full review on TripAdvisor 3/13/2011 Vote

10. As we were there for 2 weeks we probably encountered most of these staff :) There were a couple of problems with the suite when we arrived (radiator leaking, light in hall closet out, squeaky closet door) which we reported when we left the room next morning and when we came back to unload at lunchtime they had all been seen to.

"Will definitely be first choice for next stay " Read full review on TripAdvisor 1/1/2011 Vote