The Mercer Hotel, New York City, Rude

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Rank

288th

Out of 676

The Mercer Hotel	Average Price: $582 Check Rates

Hotel Class:

147 Mercer Street

New York City, 10012 View map

4-Star Hotel Rank: 84 of 106
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (103) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) annoy (1) avoid (1) complain (4) complaint (3) condescending (1) cramped (1) difficult (2) dirty (4) disappoint (9) downside (2) dreadful (1) dull (1) errors (1) expensive (13) fear (1) frustrated (2) grumpy (1) hard (1) hardly (1) horrible (2) incompetent (1) issue (4) lacking (1) mediocre (1) mess (1) negative (1) noise (6) noisy (5) overpriced (4) poor (2) pretentious (1) pricey (2) problem (7) rude (7) sad (2) shame (1) shock (1) slow (2) smell (4) snooty (1) stain (1) terrible (1) tiny (1) too small (1) uncomfortable (1) unfortunate (1) unhelpful (1) worn (2) wrong (4)

Rude	Appears in 9 comments.

The following words were used in comments with Rude:
employee (2) hotel (3) liked (2) not (3) overpriced (3) staff (4) tip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the receptionists to the door man who helped us with our bags, they were very polite and all appreciated tips etc, as opposed to alot of other hotels in NYC where the staff can be rude and practically count the tip in front of you.

"Lovely Mercer Hotel, just one glitch! " Read full review on TripAdvisor 1/4/2010 Vote

2. Snooty staff -- please nicest group of kids you can imagine that work like dogs for obnoxious people who treat THEM rudely, because they feel since they are paying premium prices people should 'jump' for them.

"The Real NYC -- If you can afford -- Do it!!! " Read full review on YahooTravel 4/12/2009 Vote

3. The Mercer IS NYC -- the staff is not rude at all -- these reviews are coming from people who probably do not travel on a regular basis and do not know how to go with the 'vibe' of the great youthful staff there.

"The Real NYC -- If you can afford -- Do it!!! " Read full review on YahooTravel 4/12/2009 Vote

4. I was shocked by how rude one employee was to me, so I complained to her supervisor.

"Rude Service Is A Hallmark of Mercer Hotel " Read full review on YahooTravel 4/6/2008 Vote

5. The supervisor told me she had heard the employee's response to me and it wasn't rude.

"Rude Service Is A Hallmark of Mercer Hotel " Read full review on YahooTravel 4/6/2008 Vote

6. If you like overpriced rooms, overpriced food, overpriced service and rude employees, I can recommend the Mercer Hotel.

"Rude, Arrogant, Overpriced " Read full review on TripAdvisor 4/6/2008 Vote

7. I was totally put off by its rude personnel and have pledged to never return.

"Rude Service Is A Hallmark of Mercer Hotel " Read full review on YahooTravel 4/6/2008 Vote

8. And that's just too rude for anyone.

"Take a phone, any phone " Read full review on YahooTravel 6/6/2005 Vote

9. The folks working there, even the hotel mice, are apparently rude even by New York rudeness standard.

"Take a phone, any phone " Read full review on YahooTravel 6/6/2005 Vote