The Mercer Hotel, New York City, Issue

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Rank

288th

Out of 676

The Mercer Hotel	Average Price: $582 Check Rates

Hotel Class:

147 Mercer Street

New York City, 10012 View map

4-Star Hotel Rank: 84 of 106
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (103) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (1) annoy (1) avoid (1) complain (4) complaint (3) condescending (1) cramped (1) difficult (2) dirty (4) disappoint (9) downside (2) dreadful (1) dull (1) errors (1) expensive (13) fear (1) frustrated (2) grumpy (1) hard (1) hardly (1) horrible (2) incompetent (1) issue (4) lacking (1) mediocre (1) mess (1) negative (1) noise (6) noisy (5) overpriced (4) poor (2) pretentious (1) pricey (2) problem (7) rude (7) sad (2) shame (1) shock (1) slow (2) smell (4) snooty (1) stain (1) terrible (1) tiny (1) too small (1) uncomfortable (1) unfortunate (1) unhelpful (1) worn (2) wrong (4)

Issue

Appears in 5 comments.

The following words were used in comments with Issue:
room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One small issue when I went into the bathroom upon checking in had dirty towels on floor, but the service recovery was prompt and sent botle of wine.

"I had very high expectations....and they delivered! " Read full review on TripAdvisor 7/30/2011 Vote

2. They have a very high maintenance clientele and the staff was responsive and handled any issues with grace and poise.

"I had very high expectations....and they delivered! " Read full review on TripAdvisor 7/30/2011 Vote

3. I had a slight noise issue down the hall from my room & Angela handled it extremely well.

"Amazing Experience " Read full review on TripAdvisor 7/21/2011 Vote

4. We had a major issue with our room on the second night.

"Truly feels like a boutique property in amid a sea of anonymity " Read full review on TripAdvisor 10/19/2007 Vote

5. Perhaps I was just lucky, but I experienced none of the staff attitude issues that other reviewers had.

"Beautiful rooms, Great location " Read full review on TripAdvisor 2/13/2006 Vote