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OpinionWell
Rank
288th
Out of 676

The Mercer Hotel

Average Price: $582  
 
Hotel Class:
147 Mercer Street
New York City, 10012 View map  
4-Star Hotel Rank: 84 of 106
Average review rating: 4.05
OpinionWell Value Index: 1
Traveler reviews analyzed: TripAdvisor (103) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 8 comments. 
The following words were used in comments with Problem:
employee (2)   hotel (2)   room (4)    
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1. You can hear a bit of street noise, but I live in the city, so this wasn't a problem & you really can't hear very much of it.
"Amazing Experience " Read full review on TripAdvisor   7/21/2011 Vote      
2. When we had a problem with the heating in our room, a techinician arrived in 10 minutes to fix it.
"Lovely Mercer Hotel, just one glitch! " Read full review on TripAdvisor   1/4/2010 Vote      
3. But do you really want to stay at The Mercer Hotel knowing that if there is a problem, the management will side against you regardless of the facts -- and charge you dearly for the experience?.
"Rude, Arrogant, Overpriced " Read full review on TripAdvisor   4/6/2008 Vote      
4. The real problem was the service.
"Mercer disappoints... " Read full review on TripAdvisor   11/23/2007 Vote      
5. The next morning they had figured out what the problem was and moved us and our stuff to a new room (same room category but the room was nicer, even though a little smaller) away from the J Crew.
"Truly feels like a boutique property in amid a sea of anonymity " Read full review on TripAdvisor   10/19/2007 Vote      
6. The person at the desk did not know what the problem could be as they had stopped their own non-obtrusive lobby and bar music.
"Truly feels like a boutique property in amid a sea of anonymity " Read full review on TripAdvisor   10/19/2007 Vote      
7. If you like staying in a hotel where the staff don`t give a **** about you or any problem you may occur then this is for you.
"rubbish " Read full review on TripAdvisor   11/12/2006 Vote      
8. Yes, he shouldn't have thrown the phone at the employee, but that employee should have helped him with his problem.
"What ever happened to Customer service???????? " Read full review on YahooTravel   6/29/2005 Vote      
   
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