Marseilles Hotel, Miami, Complain

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Rank

78th

Out of 468

Marseilles Hotel	Average Price: $162 Check Rates

Hotel Class:

1741 Collins Avenue

Miami, 33139 View map

3-Star Hotel Rank: 39 of 122
Average review rating: 3.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (2) , Travelocity (34) , TripAdvisor (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 11 comments.

The following words were used in comments with Complain:
desk (2) guest (2) not (4) room (4)

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1. the hotel walls are too thin and the guests there complain a lot.

"marseilles hotel review nice hotel for sleeping but not for talking. " Read full review on Expedia 7/14/2010 Vote

2. The ocean view was only partial (building to the side/front) but I cannot complain, as I said before, it was complimentry.

"Nice rooms, good location, clean. " Read full review on TripAdvisor 4/29/2010 Vote

3. I complained to the front desk about the condition of the rooms and the 'misleading' nature of the pictures on their website.

"Very disappointing .... not at all like the pictures on their website! " Read full review on TripAdvisor 3/8/2010 Vote

4. We did not complain because although friendly,the staff seemed totally unable to rectify anything.

"Great PR photos but deceptive and disappointment - beware " Read full review on TripAdvisor 3/5/2009 Vote

5. You try to call them to complain they would transfer you to someone's voicemail or ask you to call back later with a poor attitude as if you are giving them trouble.

"Dishonest Hotel " Read full review on TripAdvisor 1/28/2009 Vote

6. I didn't bother complaining further because I didn't want them to shut it off entirely or move me to another room.

"Excellent if you aren’t picky " Read full review on Expedia 12/23/2008 Vote

7. I didn't bother complaining further because I didn't want them to shut it off entirely or move me to another room.

"Excellent if you aren't picky " Read full review on Expedia 12/23/2008 Vote

8. I am not a hard person to please and do not like to complain about petty things.

"Extremely Rude!!!! Beware! " Read full review on TripAdvisor 11/20/2008 Vote

9. We complained to the front desk and they immediately went to talk to them.

"nice hotel and staff but loud " Read full review on Travelocity 5/1/2008 Vote

10. However, this was not offered until we complained to such an extent that other guests were concerned as well and we explicitly said that we expected some form of remuneration for what we went through, and being lied to.

"Great city, bad hotel stay " Read full review on TripAdvisor 2/3/2007 Vote