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6th
Out of 493

Best Western Tuscan Inn Fisherman's Wharf-Owned by Kimpton

Average Daily Rate: NA  
 
Hotel Class:
425 Northpoint Street
San Francisco, 94133 View map  
3-Star Hotel Rank: 2 of 110
Average review rating: 4.32
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (39) , MyTravelGuide (662) , Expedia (105) , TripAdvisor (895)
SAFE TO BOOK ? (2/5 issues found)
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Complain
Appears in 31 comments. 
The following words were used in comments with Complain:
$ (4)   courtyard (3)   desk (6)   expense (3)   free (3)   hotel (12)   much (5)   night (6)   noise (5)   not (9)   park (6)   problem (2)   quiet (2)   return (2)   room (20)   smoke (5)   street (3)   thought (3)   valet (5)   voucher (2)    
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1. We ate there a couple of other times and it was fine, but this one time just stuck in my mind because it was so awful -- and when we complained, the waiter basically just brushed it off, and I didn't feel like pursuing it.
"Great hotel " Read full review on TripAdvisor   5/17/2012 Vote      
2. After complaining about the room we were moved the next day to a lovely room backing onto the courtyard - would have thought our request could have been accommodated earlier since we were returning guests and had just been at the hotel, particularly as we then had the inconvenience of the renos.
"Renovation Blues " Read full review on TripAdvisor   4/14/2012 Vote      
3. If the construction noise and issues had not occurred I would rank the hotel as a nice one, but I felt we were taken advantage of by being given this room that even the desk clerk cringed at the next morning when I told him which room I was complaining about.
"Hotel Under LOUD Renovation " Read full review on TripAdvisor   4/4/2012 Vote      
4. When I complained about the noise, all I got was a' um sorry'.
"Overpriced and noisey! " Read full review on TripAdvisor   10/10/2011 Vote      
5. But those are minor points and on the whole it was fine, nothing to complain about.
"Great location, okay hotel " Read full review on TripAdvisor   8/11/2011 Vote      
6. If you see any of my other reviews, you will find that we don't fuss or complain, and are easily pleased.
"Decent hotel, good location, but BAD EXPERIENCE " Read full review on TripAdvisor   7/29/2011 Vote      
7. I complained the next day, and a friendly man at the front desk explained security etc.
"Decent hotel, good location, but BAD EXPERIENCE " Read full review on TripAdvisor   7/29/2011 Vote      
8. Overall, we found nothing to complain about and much to admire.
"Good, well located accommodation " Read full review on TripAdvisor   6/23/2011 Vote      
9. I complained the following morning as we had an 11 hour flight the following day and they immediately moved us to an inward facing courtyard room - bigger and much quieter - wish we had compained earlier.
"Good location, great restaurant attached " Read full review on TripAdvisor   5/13/2011 Vote      
10. Easy to get to --- For anyone who complains about the noise from the street? This hotel is no worse than any other hotel would be in Fisherman's Wharf (or for that matter - most hotels anywhere in the city) -- because guess what? You are in a city.
"Very nice hotel in a great location " Read full review on TripAdvisor   11/17/2010 Vote      
   
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