Gansevoort South, Miami Beach, Complaint

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Rank

36th

Out of 468

Gansevoort South	Average Daily Rate: NA Check Rates

Hotel Class:

2377 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 7 of 34
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (49) , TripAdvisor (245)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) apologetic (3) arrogant (5) avoid (5) awful (14) bad (34) big deal (3) broke (4) complain (13) complaint (13) damage (3) dirty (7) disappoint (25) downside (3) errors (4) expensive (42) filthy (3) frustrated (5) hard (14) horrible (12) inconvenient (4) issue (19) lack (6) loud (18) mistake (10) negative (20) noise (16) noisy (6) overpriced (21) poor (11) poorly (7) pretentious (6) pricey (19) problem (32) ridiculous (8) rude (15) shock (6) slow (11) smell (4) tacky (3) terrible (19) tiny (6) unacceptable (3) uncomfortable (5) unfortunate (4) unfriendly (5) unhappy (3) unpleasant (4) worst (13) wrong (9)

Complaint

Appears in 22 comments.

The following words were used in comments with Complaint:
coffee (3) complaints (22) few (2) hotel (3) management (2) never (2) night (2) park (2) pricey (2) reviews (2) room (3) service (3) water (2)

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1. If I did have one complaint, it was that I had to call twice to get a mechanic to take a look at our non-functioning a/c in our room the very first night.

"Gansevoort South - Almost Great " Read full review on TripAdvisor 7/2/2010 Vote

2. Was a little nervous after reading some of the reviews but can honestly say I have no major complaints.

"Great pool and rooms " Read full review on TripAdvisor 6/28/2010 Vote

3. Other than this one complaint, I would definitely go back to this hotel.

"Absolutely Wonderful Hotel " Read full review on TripAdvisor 2/18/2010 Vote

4. Okay now I do have one complaint.

"Absolutely Wonderful Hotel " Read full review on TripAdvisor 2/18/2010 Vote

5. But that is a very minor complaint for an overall excellent experience - the best hotel I ever stayed in south beach.

"One of the top hotels in Miami Beach " Read full review on TripAdvisor 11/17/2009 Vote

6. My only complaint are the elevators.

"One of the top hotels in Miami Beach " Read full review on TripAdvisor 11/17/2009 Vote

7. I put a note of complaint on the tray but never heard anything back, which sums up for me how little many of your staff seemed to care about our comfort.

"Bad service, scruffy finishings, awful room service... " Read full review on TripAdvisor 10/13/2009 Vote

8. To sum up our trip, I've printed a copy of my email of complaint to the manager, sent two weeks ago with no response whatsoever.

"Bad service, scruffy finishings, awful room service... " Read full review on TripAdvisor 10/13/2009 Vote

9. Only complaints are no airport shuttle service, a little pricey and parking is way overpriced.

"Great Hotel, Great Service " Read full review on TripAdvisor 10/9/2009 Vote

10. My only complaint was that it was a little pricey.

"Had A Great Time At The Gansevoort Hotel in South Beach " Read full review on Expedia 9/2/2009 Vote