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Rank
40th
Out of 426

Renaissance Atlanta Downtown Hotel

Average Price: $177  
 
Hotel Class:
590 West Peachtree Street NorthWest
Atlanta, 30308 View map  
3-Star Hotel Rank: 16 of 93
Average review rating: 4.13
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (34) , MyTravelGuide (345) , Travelocity (6) , TripAdvisor (206) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 26 comments. 
The following words were used in comments with Complaint:
biggest (3)   comfortable (3)   complaints (26)   free (3)   friendly (4)   management (4)   most (3)   need (3)   night (3)   noise (3)   not (5)   price (3)   room (12)   sirens (3)   sound (2)   staff (4)   thought (2)   traffic (3)   valet (2)   weird (2)    
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1. That would be my biggest complaint for the property.
"It's ok but not sure if I would stay again. " Read full review on TripAdvisor   5/14/2012 Vote      
2. The rooms were about what I expected for the price; my only complaint is the tub was a bit beat up and looked worn.
"Bachata Festival " Read full review on TripAdvisor   5/6/2012 Vote      
3. Travelociy was cool about my complaints and refunded my credit card promptly after speaking with the manager.
"Average at best... " Read full review on TripAdvisor   1/14/2012 Vote      
4. No complaints there.
"Average at best... " Read full review on TripAdvisor   1/14/2012 Vote      
5. My only real complaint is they need a better 'business center' other than a computer in the lobby.
"Let's give credit where it is due " Read full review on TripAdvisor   11/4/2011 Vote      
6. The manager also told us that she would give us a compt room for our troubles but at check out we were told we would have to call a number with the complaint and they would handle it from there.
"Growing Pains " Read full review on TripAdvisor   8/9/2011 Vote      
7. The only complaint with this room was our balcony over looked the emergency side of the hospital, so it was a little difficult to fall asleep due to the sound of sirens at night.
"Growing Pains " Read full review on TripAdvisor   8/9/2011 Vote      
8. What on earth is wrong with you guys? Do you complain for the sake of complaining? Is it a national pasttime? Or do you find it difficult to admit that people are doing a good job? I was impressed up front with some of the managers candid and demure reactions to some of the complaints and my three day stay has only convinced me more that verybody at the Melia is doing their utmost to make guests feel comfortable.
"What on earth is wrong with you guys??? " Read full review on TripAdvisor   7/28/2011 Vote      
9. What is most disappointing is that after stating my complaints to the manager of the hotel nothing but an apology was offered.
"So Disappointed....will NOT RETURN! " Read full review on TripAdvisor   6/12/2011 Vote      
10. My biggest complaint about the room was the air conditioning unit position.
"Decent location but old and noisy " Read full review on TripAdvisor   5/21/2010 Vote      
   
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