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Rank
81st
Out of 504

Doubletree San Antonio Airport

Average Daily Rate: NA  
 
Hotel Class:
37 NorthEast Loop 410
San Antonio, 78216 View map  
3-Star Hotel Rank: 38 of 111
Average review rating: 3.74
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (26) , MyTravelGuide (707) , Travelocity (5) , TripAdvisor (113) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 55 comments. 
The following words were used in comments with Problem:
airport (2)   arrival (2)   desk (5)   elevator (2)   helpful (4)   hotel (8)   never (4)   nice (4)   night (6)   noise (4)   not (15)   old (3)   pool (3)   quickly (3)   room (14)   service (3)   shower (2)   smoke (2)   staff (5)   toilets (4)    
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1. We reported the toilet and AC problem but it was never fixed after a few calls and I just gave up.
"Okay but could be great " Read full review on TripAdvisor   5/16/2012 Vote      
2. ' If she is the top of the front desk food chain there's a problem.
"Thought I would give them one more try....my mistake " Read full review on TripAdvisor   4/20/2012 Vote      
3. Got an Email from the Manger on returning home, she said she would address the problem and would like to send us a certificate for a free night.
"It's time to close and do some Work " Read full review on TripAdvisor   7/12/2011 Vote      
4. We check out the next morning and headed home stop by the front desk to report problems they said they were sorry.
"It's time to close and do some Work " Read full review on TripAdvisor   7/12/2011 Vote      
5. We had several people that had to split the room charges from our districts account and told them this when we reserved the room and checked in and they said it was not a problem.
"Hotel is old without a helpful staff " Read full review on TripAdvisor   10/27/2009 Vote      
6. The hotel solution to this problem from the engineer on staff was to insert a dental floss pick and hold the drain open.
"Hotel is old without a helpful staff " Read full review on TripAdvisor   10/27/2009 Vote      
7. The hotel manager just happened to be there and was quick to get to find the problem, our travel agent did not get a confirmation #.
"Lovely Hotel " Read full review on TripAdvisor   10/18/2009 Vote      
8. Don't bring her a problem, she will just stare at you and interrogate you.
"Front Desk girls " Read full review on TripAdvisor   6/20/2009 Vote      
9. He told me he was going to check the server and contact me to resolve my problem.
"Not for business travelers. " Read full review on TripAdvisor   5/9/2009 Vote      
10. An engineer brought a new modem and cable to the room and spent another 30 minutes attempting to resolve the problem to no avail.
"Not for business travelers. " Read full review on TripAdvisor   5/9/2009 Vote      
   
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