Royal Lahaina Resort, Lahaina, Rude

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Rank

11th

Out of 91

Royal Lahaina Resort	Average Price: $208 Check Rates

Hotel Class:

2780 Kekaa Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 6 of 12
Average review rating: 3.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (181) , Travelocity (45) , TripAdvisor (1472) , YahooTravel (116)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 81 comments.

The following words were used in comments with Rude:
area (4) bad (3) charged (4) coffee (3) desk (19) exceptional (4) great (3) helpful (6) hotel (9) management (4) nice (4) not (12) park (6) personable (4) reception (4) responsive (3) room (10) service (4) staff (29) tip (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They have not yet figured out that it's very rude to charge for WIFI.

"A Solid Four Stars but watch for..... " Read full review on TripAdvisor 5/17/2012 Vote

2. The pool area was nice but I will say the guy that works in the area were you gt your towels is a little rude and a true sales person.

"Surprise & Delight resort " Read full review on TripAdvisor 4/26/2012 Vote

3. She was purposely being mean and rude.

"Rude Front Desk Clerk " Read full review on TripAdvisor 4/21/2012 Vote

4. I found them to be very rude and not helpful.

"Ignore negative reviews, this place is amazing! " Read full review on TripAdvisor 2/19/2012 Vote

5. first of all the reception staff were quite unhelpful almost to the point of being rude.

"THE NOT SO ROYAL LAHAINA " Read full review on TripAdvisor 2/16/2012 Vote

6. She was utterly RUDE.

"Great location but staff at reception need a lesson on manners! " Read full review on TripAdvisor 1/10/2012 Vote

7. The one who dealt with us was rude, did not give us a lot of time of day and when we asked if room was ready her response was 'No.

"Great location but staff at reception need a lesson on manners! " Read full review on TripAdvisor 1/10/2012 Vote

8. Our check in was quick, the staff werent rude but werent overly friendly either.

"Pleasantly surprised " Read full review on TripAdvisor 12/28/2011 Vote

9. It was a little rude from there part as they were offering to sell suites to me which has microwaves.

"Very Comfortable Stay " Read full review on TripAdvisor 9/15/2011 Vote

10. Only complaint was one rude man at the restaurant that was in the hotel, he was cursing up a storm, don't know if he was drunk but we asked him to lay off the swearing so everyone could enjoy their meal.

"Treated like royalty " Read full review on TripAdvisor 8/27/2011 Vote