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Rank
11th
Out of 91

Royal Lahaina Resort

Average Price: $208  
 
Hotel Class:
2780 Kekaa Drive
Lahaina, 96761 View map  
4-Star Hotel Rank: 6 of 12
Average review rating: 3.66
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (181) , Travelocity (45) , TripAdvisor (1472) , YahooTravel (116)
SAFE TO BOOK ? (0/5 issues found)
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Badly
Appears in 334 comments. 
The following words were used in comments with Badly:
area (11)   bad (340)   beach (11)   experience (11)   food (17)   good (21)   great (12)   hotel (52)   liked (15)   nice (16)   not (110)   ocean (16)   park (15)   price (17)   resort (18)   reviews (72)   room (63)   service (18)   staff (12)   view (21)    
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1. When I repeated to her what I had told Don, she had no problem giving us a real ocean view room (keep in mind that this is different from an ocean front room, but what I like about the ocean view vs ocean front is that the patio is north facing, which is much better light and gave us some really neat sunrise and sunset shots)So even though we did end up with a very nice room, the experience we had upon check in ruined the entire trip for us and all I can recall is the bad attitude and lies we received from Royal Lahaina.
"False advertising, bait & switch and horrible customer service! " Read full review on TripAdvisor   5/16/2012 Vote      
2. jpgI shot these with the crappy ultra wide angle I brought with me (please forgive the bad exposure) because I want there to be no mistake: there was no view of the ocean.
"False advertising, bait & switch and horrible customer service! " Read full review on TripAdvisor   5/16/2012 Vote      
3. I read lots of bad reviews about the rooms.
"Nice location " Read full review on TripAdvisor   4/17/2012 Vote      
4. It is hard for us to determine the good or bad value for any Tripadvisor readers, as we bought a super package through a warehouse club, making the value tremendous for us.
"Pleasant Stay " Read full review on TripAdvisor   3/30/2012 Vote      
5. The only bad part was that we had very loud neighbors so we heard their doors slam alot, families with small children who let their kids run around in the hallways like wild banshees without any parental discipline just amazes me.
"Best vacation ever in Hawaii! This resort rocks! " Read full review on TripAdvisor   3/25/2012 Vote      
6. Here we would disagree completely with the previous bad reviews, as we found the suite to be superb.
"Good value for money " Read full review on TripAdvisor   3/11/2012 Vote      
7. I can't believe some of the negative comments I read because I can't think of a single bad thing.
"We'll be Back " Read full review on TripAdvisor   2/25/2012 Vote      
8. We feel really really badly.
"Where's the Aloha? " Read full review on TripAdvisor   2/21/2012 Vote      
9. 'So this bad review is not for the messed up reservation, it's for the bad attitude and for trying to make the customer feel he did something wrong.
"Where's the Aloha? " Read full review on TripAdvisor   2/21/2012 Vote      
10. Now, that's bad, but that's not what upset me.
"Where's the Aloha? " Read full review on TripAdvisor   2/21/2012 Vote      
   
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