Pono Kai Resort, Kapaa, Complaint

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OpinionWell
Rank

7th

Out of 41

Pono Kai Resort	Average Price: $195 Check Rates

Hotel Class:

1250 Kuhio Hwy

Kapaa, 96746 View map

2-Star Hotel Rank: 2 of 7
Average review rating: 3.5

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (1) , Travelocity (2) , TripAdvisor (200) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
bed (4) bedroom (3) complaints (12) great (3) hot (2) pool (2) room (3) tub (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bedroom was simple but comfortable - no complaints.

"vrbo rented- go sky goddess, fabulous!! " Read full review on TripAdvisor 11/19/2011 Vote

2. The largest complaint was that the second bedroom had no air conditioning, only the main room and master bedroom had a/c.

"Overall it is a nice facility " Read full review on TripAdvisor 7/30/2011 Vote

3. The only complaint we had was the floors/ceilings were very thin and we could hear the guests above us pouncing about at 6 am :( but other than that it was a great place to stay & a great value.

"Fantastic Value, Friendly Staff, Beautiful Property... We loved it! " Read full review on TripAdvisor 6/27/2011 Vote

4. My king-sized bed was great, very comfy and have no complaints about the accommodations at all.

"Pono Kai was AWESOME!!! " Read full review on TripAdvisor 2/16/2011 Vote

5. Then the front desk would call us to pass on their complaints.

"Young Children NOT welcome!! " Read full review on TripAdvisor 12/28/2010 Vote

6. My only complaint is that there are no drinks allowed in the pool/hot tub area.

"Love those chickens! " Read full review on TripAdvisor 5/29/2010 Vote

7. My only complaint was the mattress on our bed was rock hard and desperately needed to be replaced.

"Don't let the roosters keep you awake! " Read full review on Expedia 3/18/2009 Vote

8. We had a 2bdroom and the only complaint we had was that bdrm #2 had 2 twin beds and we brought my brother and sister in law and it would have been nice for them to have a queen bed.

"Vacation Internationale Ownership review.... " Read full review on TripAdvisor 8/29/2008 Vote

9. my only complaints were VERY minor -- 1) could hear a little bit of noise from the next room, and 2) i wish the hot tub and pool were open a little bit later than 10 pm (they strictly enforce the hours).

"a great value! " Read full review on TripAdvisor 5/26/2008 Vote

10. The only complaint I have was that perhaps they should include some basic condiments so we don't have to buy them at the market.

"Beautiful condo resort! " Read full review on TripAdvisor 6/30/2007 Vote