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OpinionWell
Rank
9th
Out of 165

AQUA Bamboo and Spa

Average Price: $81  
 
Hotel Class:
2425 KUHIO AVENUE
Honolulu, 96815 View map  
3-Star Hotel Rank: 3 of 20
Average review rating: 3.67
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (113) , MyTravelGuide (53) , Travelocity (46) , TripAdvisor (905) , YahooTravel (68)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 30 comments. 
The following words were used in comments with Rude:
bed (3)   customer (3)   desk (6)   extremely (3)   helpful (4)   hotel (5)   housekeeping (3)   night (3)   not (3)   park (2)   personable (4)   poor (2)   problem (2)   room (5)   service (5)   shuttle (2)   small (2)   staff (14)   thought (2)   unhelpful (2)    
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1. She usually worked the night shift and she was rude to almost every customer.
"Wonderful! " Read full review on TripAdvisor   1/16/2012 Vote      
2. The staff goes above and beyond with the exception of a very rude dayshift front desk person.
"Close to everything " Read full review on TripAdvisor   10/22/2011 Vote      
3. I cannot say we encountered any rude or unhelpful staff members, they all welcomed you with an Hello or Goodbye and a smile.
"Really good value for money in Waikiki!! " Read full review on TripAdvisor   9/21/2011 Vote      
4. We checked prices and availability before arriving and the staff member that was working the night we arrived was actually quite rude.
"Will stay here again " Read full review on TripAdvisor   7/29/2011 Vote      
5. Our experience with Aqua began a little bit bumpy due to one staff member who was very rude.
"Will stay here again " Read full review on TripAdvisor   7/29/2011 Vote      
6. The only negative thing was the shuttle service that the hotel uses to get to the airport was late and the operator was a little rude so you might want to make your own shuttle arrangements.
"Decent hotel " Read full review on TripAdvisor   2/5/2011 Vote      
7. Rent the car from the airport for cheaper deals compared to the tour provider available closeby who was quite rude when we said we need a few mins to decide.
"Tiny rooms, bad view but great location " Read full review on TripAdvisor   1/27/2011 Vote      
8. On the other hand the housekeeping guy who I encountered was rude, impolite and has no customer service at all.
"A Hotel That Can Do More in Customer Service. " Read full review on TripAdvisor   7/14/2010 Vote      
9. The only problem was when my wife asked one of the housekeeping staff for a washcloth, which is not automatically provided, the person was rude.
"Great Value If You Only Want Somewhere To Sleep " Read full review on TripAdvisor   4/19/2010 Vote      
10. I rated service fairly low due to the rude housekeeping staff.
"Just Awful - dont understand the good reviews " Read full review on TripAdvisor   4/9/2010 Vote      
   
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