Halekulani, Honolulu, Shock

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OpinionWell
Rank

19th

Out of 165

Halekulani	Average Price: $546 Check Rates

Hotel Class:

2199 KALIA ROAD

Honolulu, 96815 View map

5-Star Hotel Rank: 3 of 4
Average review rating: 4.49

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (48) , MyTravelGuide (1) , Travelocity (5) , Expedia (37) , TripAdvisor (480)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shock

Appears in 6 comments.

The following words were used in comments with Shock:

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1. What was really shocking was that the breads and pastries were all lined up on platters covered with white napkins.

""The House Befitting Heaven" may be losing a bit of its luster " Read full review on TripAdvisor 4/12/2012 Vote

2. We also had room service and while the food was wonderfula nd it was beautifully presented, as an Australian we were a little shocked to see that 17% gratuity is included as is a $3 delivery charge.

"The best on Oahu but a bit tired " Read full review on TripAdvisor 3/31/2010 Vote

3. I was so shocked I couldn't retort back.

"Young professionals or anyone under 50, beware of scurrilous pool security! " Read full review on TripAdvisor 11/17/2008 Vote

4. I was a little shocked in May 2007 as it appeared from the outside (I didn't stay there) that it had aged quite a bit and didn't look kept up.

"Horrible Service - Has gone WAY downhill " Read full review on TripAdvisor 10/19/2008 Vote

5. I returned to the event and told some of the attendees about the incident and they were shocked, to say the least.

"A truly sad experience...would not recommend to anyone especially local people " Read full review on TripAdvisor 1/2/2008 Vote

6. and shocking considering what I was expecting from this hotel.

"Horrible Customer Service " Read full review on TripAdvisor 10/18/2007 Vote