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Rank
19th
Out of 165

Halekulani

Average Price: $546  
 
Hotel Class:
2199 KALIA ROAD
Honolulu, 96815 View map  
5-Star Hotel Rank: 3 of 4
Average review rating: 4.49
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 21 comments. 
The following words were used in comments with Complain:
apology (2)   beach (3)   expense (2)   hotel (6)   kid (2)   management (3)   need (2)   never (2)   not (5)   ocean (2)   pool (4)   reviews (3)   room (4)   small (2)    
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1. (By way of comparison, I recently complained that my room at the Mandarin Oriental in HK smelled like smoke.
"A good choice in Waikiki " Read full review on TripAdvisor   8/2/2011 Vote      
2. I complained twice.
"A good choice in Waikiki " Read full review on TripAdvisor   8/2/2011 Vote      
3. People complain about the small beach, but it's perfect for little kids.
"Perfection that grows on you every day! " Read full review on TripAdvisor   6/24/2011 Vote      
4. We complained to the hotel and with no problem, we were up graderd to Ocean/pool view which was great, at night I could hear the ocean, and sitting on the balcony looking at the pool and the oacean is a real treat.
"Great Service, best hotel in Waikiki " Read full review on TripAdvisor   2/25/2011 Vote      
5. They complained about kids playing in the swimming pool.
"Excellent location in Honolulu if you want more than a beach " Read full review on TripAdvisor   1/28/2011 Vote      
6. We later complained to the manager about this and they apologized and made a small credit to our bill.
"Luxurious and Peaceful " Read full review on TripAdvisor   12/27/2010 Vote      
7. We came from so far away(France) to celebrate Christmas day and so we complained and they said flat out no ,no chance to get anything as they were booked solid.
"classy resort with top notch service " Read full review on TripAdvisor   1/4/2010 Vote      
8. I read earlier the some reviewers were complaining the rooms seem outdated and needed to be redone and give the rooms a fresher look,I agree.
"classy resort with top notch service " Read full review on TripAdvisor   1/4/2010 Vote      
9. This hotel is not fantastic because of its rooms (whilst they are nice and nothing to complain about, they are not 'flash and plush' as you perhaps imagine of a 5 star property).
"Can't wait to go back!! " Read full review on TripAdvisor   10/7/2008 Vote      
10. Everyone who works there says hi to you, but they do not know your name (unless of course you complain about something).
"Halekulani was quite nice " Read full review on TripAdvisor   5/22/2008 Vote      
   
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