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Rank
19th
Out of 165

Halekulani

Average Price: $546  
 
Hotel Class:
2199 KALIA ROAD
Honolulu, 96815 View map  
5-Star Hotel Rank: 3 of 4
Average review rating: 4.49
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mediocre
Appears in 9 comments. 
The following words were used in comments with Mediocre:
breakfast (2)   buffet (2)   excellent (3)   few (2)   food (3)   not (2)   service (5)   standard (2)   weights (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Food at the Key was mediocre.
"Great location, nice hotel, but not much of a beach - not worth price " Read full review on TripAdvisor   3/10/2011 Vote      
2. Our standards of what to expect as far as service go in Hawaii had experienced the serious highs of the Four Seasons on the Big Island to the mediocrity of Koa Kea in Kauai.
"Exceptional service and a relaxing stay " Read full review on TripAdvisor   2/8/2011 Vote      
3. I have a few minor criticism: 1) the gym is small, although it has some decent aerobics equipment (but mediocre weight machines and no free weights).
"Lovely Time " Read full review on TripAdvisor   8/18/2009 Vote      
4. Not even a mediocre restaurant could get away with that, and again, we were offered no recompense for the error.
"Management team needs work--not a 5 star hotel anymore! " Read full review on TripAdvisor   11/29/2007 Vote      
5. The other is the standard of food in the coffee shop - very mediocre.
"Impressive - Enjoyable - Memorable " Read full review on TripAdvisor   10/8/2006 Vote      
6. The Orchids restaurant was very mediocre.
"Halekulani Disappointing " Read full review on YahooTravel   8/9/2006 Vote      
7. Breakfast was just mediocre, not a very wide selection at the buffet and the service was pretty poor.
"Not what we were looking for . . . " Read full review on TripAdvisor   12/28/2005 Vote      
8. Hopefully I can add a few additional details based on my recent five-night stay with my wife and infant son, which for the sake of comparison included: a Diamond Head room (generously sized, great bathroom), daily breakfast (never tried Orchids, everything we wanted and more was at the excellent buffet), dinner at LaMer that the hotel graciously changed to Orchids (excellent food, but the only hint of mediocre service we received our entire stay from one particular server) and two spa treatments (excellent--again).
"The Only true luxury hotel in Waikiki " Read full review on TripAdvisor   10/19/2005 Vote      
9. Service: Other than La Mer and the Concierge, the service was mediocre at best and awful (see pool) at other times.
"Not Even The Fourth Best Hotel in Hawaii... " Read full review on TripAdvisor   9/23/2004 Vote      
   
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