Halekulani, Honolulu, Complaint

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OpinionWell
Rank

19th

Out of 165

Halekulani	Average Price: $546 Check Rates

Hotel Class:

2199 KALIA ROAD

Honolulu, 96815 View map

5-Star Hotel Rank: 3 of 4
Average review rating: 4.49

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 22 comments.

The following words were used in comments with Complaint:
beach (5) breakfast (2) clean (3) comfortable (2) complaints (22) dinner (2) exceptional (2) food (4) not (2) pool (3) room (8) service (4) slight (2) slow (2) small (5) suite (2)

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1. My complaints are relatvely minor, and many will probably be addressed in the next renovation: 1.

"Class Act all the way! " Read full review on TripAdvisor 1/20/2011 Vote

2. The rooms were lovely; I only have have two slightly negative comments that I offer more in the spirit of providing information than in complaint: we had asked for a suite specifically because we wanted to be able to relax in the living room while the baby slept.

"Understated Island Elegance " Read full review on TripAdvisor 3/11/2010 Vote

3. It was clean, nice, comfortable, the on-site restaurants are great - no complaints at all.

"Great Spot for Fancy People " Read full review on Expedia 11/17/2009 Vote

4. I will make one small complaint here.

"Simply perfection, and I'm not exaggerating! " Read full review on TripAdvisor 6/18/2009 Vote

5. The complaint? The housekeeper did an obscenely shoddy job of cleaning the room.

"Runs like a finely-tuned machine " Read full review on TripAdvisor 1/27/2009 Vote

6. The rooms I think have been slightly updated since some of the reviews I read as the did have flatscreen tvs etc so n o complaints from me, it was comfortable, clean and had all amenities we needed, and if there was something extra we wanted it was arranged by the concierge.

"Had an amazing honeymoon here! " Read full review on TripAdvisor 1/8/2009 Vote

7. One small complaint I had is that, on our first night's stay I noticed some pieces of broken glass near the performers stage at House Without a Key and pointed it out to a waitress.

"A busy and crowded oasis in a sea of Waikiki insanity " Read full review on TripAdvisor 1/1/2009 Vote

8. That would be my chief complaint.

"Nice but overpriced " Read full review on TripAdvisor 12/4/2008 Vote

9. I had no complaints aside from the food pricing but.

"Oh My Goodness! I Love It There! " Read full review on YahooTravel 10/16/2008 Vote

10. Not one complaint about cleanliness of room.

"Halekulani was quite nice " Read full review on TripAdvisor 5/22/2008 Vote