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Rank
19th
Out of 165

Halekulani

Average Price: $546  
 
Hotel Class:
2199 KALIA ROAD
Honolulu, 96815 View map  
5-Star Hotel Rank: 3 of 4
Average review rating: 4.49
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 13 comments. 
The following words were used in comments with Rude:
beach (4)   chair (2)   hotel (6)   management (3)   not (2)   pool (6)   reservation (2)   room (2)   secure (2)   staff (4)   tip (2)    
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1. We asked to speak to a Manager and all he did was apologise, I was completely surprised by their attitude and rudeness as this was the complete opposite to what we experienced in Sept last year.
"Front Desk Staff not helpful.... in fact frustrating and rude! " Read full review on TripAdvisor   9/8/2011 Vote      
2. Most of the other hotels we have stayed at on Waikiki Beach in the past have catered to the typical tourist, many who have been loud and rude in hotels.
"Impeccable Hotel For Our Anniversary " Read full review on TripAdvisor   8/29/2011 Vote      
3. Staff rude with the exception of the waiters at the Orchid restaurant.
"Only adequate at half the price " Read full review on TripAdvisor   7/23/2011 Vote      
4. In general all the staff in the swimming pool were unpolite and rude with the guests.
"Excellent location in Honolulu if you want more than a beach " Read full review on TripAdvisor   1/28/2011 Vote      
5. We are used to having to tip in the US but does one have to tip on top of all of this? We did (didnt want to be rude if it was still expected) but it did seem excessive.
"The best on Oahu but a bit tired " Read full review on TripAdvisor   3/31/2010 Vote      
6. (7) Pool attendants, as a previous poster noted, are rude.
"Nice hotel, but rooms and public facilities need modernization. Not up to Four Seasons but charges Four Seasons rates. " Read full review on TripAdvisor   2/16/2010 Vote      
7. I decided to sit by the pool as I took a work phone call and was rudely interrupted by the 'pool security' who asked 'if I was staying at the hotel'.
"Young professionals or anyone under 50, beware of scurrilous pool security! " Read full review on TripAdvisor   11/17/2008 Vote      
8. I ended up having to get the hotel manager talk to her, they finally took me and the manager continued to be rude throughout my experience.
"Horrible Service - Has gone WAY downhill " Read full review on TripAdvisor   10/19/2008 Vote      
9. rude staff, dated rooms, breakfast with moldy fruit and goons serving in place of professional security are only a few of the problems we suffered.
"Amateur Hour at the Halekulani " Read full review on TripAdvisor   1/10/2008 Vote      
10. ) When we queried this we were rudely told by the pool staff that those people were around, but as we could see only 5 people in the pool and 30 chairs reserved we argued the point, only to be told that it is hotel policy not to reserve chairs.
"Double standards " Read full review on TripAdvisor   7/23/2007 Vote      
   
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