Halekulani, Honolulu, Problem

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OpinionWell
Rank

19th

Out of 165

Halekulani	Average Price: $546 Check Rates

Hotel Class:

2199 KALIA ROAD

Honolulu, 96815 View map

5-Star Hotel Rank: 3 of 4
Average review rating: 4.49

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (8) awful (9) bad (21) barely (3) broken (6) chaotic (3) complain (13) complaint (8) dated (18) difficult (5) dirty (6) disappoint (53) disgust (5) disturbing (4) downside (4) errors (5) expensive (49) flaws (3) fussy (6) hard (12) inconvenient (5) issue (22) lack (14) loud (6) mediocre (4) mess (4) mistake (8) negative (24) noise (19) noisy (7) outdated (13) overpriced (7) poor (8) pricey (16) problem (34) ridiculous (5) roach (8) rock (3) rude (10) sad (7) shame (5) shock (6) slow (6) smell (13) terrible (8) tiny (14) too small (6) unfortunate (14) worst (7) wrong (16)

Problem

Appears in 44 comments.

The following words were used in comments with Problem:
beach (4) diamond (3) exceptional (2) few (2) great (3) guest (2) hotel (5) management (3) never (4) not (7) ocean (3) pool (4) room (14) service (9) small (3) staff (2) suite (3) towel (2) upgraded (2) view (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Sink didnot drain and so we called to have that fixed but problem remained.

"Disappointing " Read full review on TripAdvisor 5/12/2012 Vote

2. I know they have a problem with birds swooping down and stealing the bread, but really.

""The House Befitting Heaven" may be losing a bit of its luster " Read full review on TripAdvisor 4/12/2012 Vote

3. The service is fantastic and nothing is a problem.

"Fabulous location, great service and the best waffles ever! " Read full review on TripAdvisor 1/5/2012 Vote

4. The interiors are currently being updated, however I did not have any problems with comfort, cleanliness and service with the rooms as they are.

"excellent hotel, superb service, an oasis of calm " Read full review on TripAdvisor 10/26/2011 Vote

5. But the real problem is the room.

"Needs Major Upgrades " Read full review on TripAdvisor 9/28/2011 Vote

6. Partial ocean view means, lean over the balcony and look left, only one problem looking straight ahead I can see into the rooms across the way.

"Not fantastic " Read full review on TripAdvisor 9/6/2011 Vote

7. Unfortunately our friends were not able to stay on the same floor but it did not end up being a problem.

"Loved it. Want to go back. " Read full review on TripAdvisor 9/5/2011 Vote

8. From the time the problem occurred to we were back in bed was less than an hour.

"Above and Beyond Service " Read full review on TripAdvisor 6/2/2011 Vote

9. The service was perfect and we never had problems when we asked for anything,we even rented a car to go around the island and we were given water and towels.

"classy resort with top notch service " Read full review on TripAdvisor 1/4/2010 Vote

10. We never had problems with beach loungers and towels,our room was cleaned 2 x daily with little presents each night.

"classy resort with top notch service " Read full review on TripAdvisor 1/4/2010 Vote