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Rank
19th
Out of 165

Halekulani

Average Price: $546  
 
Hotel Class:
2199 KALIA ROAD
Honolulu, 96815 View map  
5-Star Hotel Rank: 3 of 4
Average review rating: 4.49
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (480) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Disgust
Appears in 9 comments. 
The following words were used in comments with Disgust:
bathrobe (2)   room (6)    
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1. They smell musty and disgusting.
"Awful, vile, disgusting " Read full review on TripAdvisor   7/20/2011 Vote      
2. Because of our flight times back to the uk we spent another night at the end of our holiday (after a week on Maui) in Honolulu and there was no availability at the Halekulani so we booked two connecting diamond view rooms at the Moana Surfrider in the tower (suposedly their best rooms) and it did not compare, it was grubby, the towels were threadbare and the rooms were incredibly basic, the carpet was totally disgusting a filthy sticky mess that you didnt want your feet to touch YUCK.
"Absolutely fabulous!! " Read full review on TripAdvisor   1/15/2009 Vote      
3. By this time, I am completely disgusted.
"A truly sad experience...would not recommend to anyone especially local people " Read full review on TripAdvisor   1/2/2008 Vote      
4. disgusted, I made my way back to the ballroom.
"A truly sad experience...would not recommend to anyone especially local people " Read full review on TripAdvisor   1/2/2008 Vote      
5. The HWOK restaurant is under renovation and we had to eat breakfast in a conference room with stackable catering chairs - It was disgusting.
"Not a Five Star Hotel " Read full review on TripAdvisor   11/13/2007 Vote      
6. I also had an issue with a bathrobe, which I went to use and had a large bloodstain on it, absolutely disgusting, a new bathrobe was promptly delivered.
"A mixed bag at Halekulani " Read full review on TripAdvisor   12/27/2006 Vote      
7. As if that weren't offensive enough, once we headed up to our rooms we were disgusted to find that our reservations were on a smoking- rooms floor.
"UNwelcoming with a side of customer negliegience. " Read full review on TripAdvisor   5/8/2005 Vote      
8. I was so upset and disgusted by his attitude that I check out the next day.
"Worst Stay Ever " Read full review on TripAdvisor   4/26/2005 Vote      
9. We felt so peaceful and calm when we were within the Halekulani, but step out the front door and it's disgusting.
"Had A Wonderful Stay " Read full review on TripAdvisor   9/24/2004 Vote      
   
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