Hilton Atlanta, Atlanta, Complaint

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Rank

15th

Out of 426

Hilton Atlanta	Average Price: $207 Check Rates

Hotel Class:

255 COURTLAND Street NorthEast

Atlanta, 30303 View map

3-Star Hotel Rank: 4 of 93
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (20) , MyTravelGuide (1546) , Travelocity (9) , TripAdvisor (354) , YahooTravel (27)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (8) avoid (7) awful (5) bad (34) bed bugs (6) big deal (5) bit dated (5) broken (7) complain (13) complaint (11) dated (20) difficult (6) dirty (9) disappoint (38) downside (5) expensive (37) fear (4) frustrated (7) gross (5) hard (15) hassle (4) horrible (16) inconvenient (5) issue (34) lack (8) loud (17) mess (6) mildew (4) negative (7) noise (26) noisy (6) outdated (4) outrageous (6) overpriced (8) poor (14) pricey (9) problem (43) ridiculous (5) rock (6) rude (11) sick (5) slow (12) smell (27) terrible (9) tiny (9) uncomfortable (9) unfortunate (11) weird (3) worst (15) wrong (14)

Complaint

Appears in 39 comments.

The following words were used in comments with Complaint:
$ (5) annoy (2) area (2) charged (4) complaints (39) hotel (6) lacking (3) liked (3) management (3) noise (3) not (3) park (7) phone (4) pretty (2) responsive (4) ridiculous (2) room (9) service (2) style (2) updated (2)

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1. The only complaint was that the pillows smelled.

"Very nice stay. " Read full review on TripAdvisor 3/27/2012 Vote

2. My only complaint: no bath towels, but that was easily corrected.

"One step down but across the street from Marquis " Read full review on TripAdvisor 11/1/2011 Vote

3. I have no complaints about this hotel.

"I felt like a baller for a couple nights! " Read full review on TripAdvisor 10/18/2011 Vote

4. I have no complaints about this hotel; only the utmost compliments to the staff.

"Very Nice Hotel with Uber Efficient Staff " Read full review on TripAdvisor 10/13/2011 Vote

5. And while there aren't any specific complaints, it really isn't nicest Hilton.

"It Was Okay ... " Read full review on TripAdvisor 7/21/2011 Vote

6. Our biggest complaint was the sickening smell of liquid smoke like what you add to fish dips etc, which was permeating throughout the entire hotel.

"Liquid smoke smell throughout the hotel " Read full review on TripAdvisor 6/14/2011 Vote

7. My big complaint with this Hilton was the nickel-and-diming they pulled on you.

"Nice business Hotel " Read full review on TripAdvisor 5/20/2011 Vote

8. My only complaint was the loud fan or belt system in the maintenance room next to mine.

"Despite horrible ice storm, the hotel provided good service " Read full review on TripAdvisor 1/24/2011 Vote

9. Other employees were happy, helpful, apologetic, and even said this woman has had other complaints.

"Nice Hotel, one employee ruined our stay " Read full review on TripAdvisor 1/7/2011 Vote

10. In response to the report submitted by "Anonymous" on 4/12/2010: In the case referred to in the report, within 48 hours of the complaint filing with the hotel, the room was determined by an outside lab that it was not contaminated.

Read full review 9/27/2010 Vote