Omni Hotel at CNN Center, Atlanta, Complain

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Rank

10th

Out of 426

Omni Hotel at CNN Center	Average Price: $227 Check Rates

Hotel Class:

100 CNN CENTER

Atlanta, 30303 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (927) , Travelocity (15) , TripAdvisor (294) , YahooTravel (38)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 21 comments.

The following words were used in comments with Complain:
$ (2) desk (2) few (2) great (3) hall (2) hotel (7) much (2) new (3) noisy (2) not (2) park (4) room (2) secure (2) staff (3) valet (3)

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1. I am not even complaining about the slow draining sink and tub the FIRST time because things happen.

"Great overall experience, but . . . " Read full review on TripAdvisor 5/21/2012 Vote

2. I don't complain about much but there were a couple things that bothered me here.

"Nice hotel...with a few issues " Read full review on TripAdvisor 2/24/2012 Vote

3. Parking was a little pricey at $30 a day, but it was valet and in downtown so we can't complain too much.

"A pretty nice stay! " Read full review on TripAdvisor 9/28/2011 Vote

4. After 30 minutes, our car arrived -- and it had been rushed because we had complained about the possibility of missing our reservations.

"Felt a little cheated " Read full review on TripAdvisor 8/29/2011 Vote

5. After some complaining, I did get the charges removed but it still left a bitter taste.

"Great experience with sour note at the end " Read full review on TripAdvisor 5/25/2011 Vote

6. Everything about this hotel was great, it's very big, great rooms, clean, nothing to complain about at all.

"Excellent " Read full review on TripAdvisor 1/27/2011 Vote

7. Later on I went up to the front desk to complain and to verify that it was indeed a staff person that came to the room.

"Location, Location, Location, a bit pricey though...Small POOL " Read full review on TripAdvisor 8/12/2010 Vote

8. Those that complained about parking probably aren't used to staying at city center hotels.

"Nice, but not quite there. " Read full review on TripAdvisor 6/6/2010 Vote

9. When I complained about the reception on the TV the following evening the front desk clerk told me that sometimes disconnecting the box and connecting the cable in the TV directly.

"Unfortunately Disappointing - The wind let out of our sails.... " Read full review on TripAdvisor 6/3/2010 Vote

10. However, really can't complain about our experience because of the package deal we received.

"This hotel almost made 5 stars except for service " Read full review on TripAdvisor 9/14/2009 Vote