Grand Hyatt Washington Dc, Washington DC, Rude

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Rank

39th

Out of 279

Grand Hyatt Washington Dc	Average Price: $392 Check Rates

Hotel Class:

1000 H Street NorthWest

Washington DC, 20001 View map

5-Star Hotel Rank: 7 of 12
Average review rating: 3.91

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (6) annoy (18) avoid (14) bad (45) bed bugs (12) big deal (8) broken (8) complain (44) complaint (28) dirty (16) disappoint (52) downside (16) dusty (7) expensive (69) frustrated (7) hard (18) hate (8) horrible (12) inconvenient (14) issue (37) lack (11) loud (29) mediocre (6) mistake (9) negative (26) noise (75) noisy (22) outdated (9) outrageous (12) overpriced (9) poor (23) poorly (6) pricey (31) problem (70) ridiculous (8) rock (6) rude (20) sad (8) shock (6) slow (22) smell (19) terrible (16) tiny (9) too small (6) unacceptable (7) uncomfortable (8) unfortunate (16) worn (10) worst (20) wrong (11)

Rude	Appears in 23 comments.

The following words were used in comments with Rude:
breakfast (3) desk (3) hotel (2) kid (2) management (3) not (2) park (2) phone (4) reception (2) room (2) service (3) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Technical support was very rude and we were on the phone with them for about 3 hours.

"Great Hotel, but Internet was not reliable " Read full review on TripAdvisor 4/14/2012 Vote

2. After the rude encounter with the head of housekeeping, no one would listen to us.

"Really Good, Really Bad Experience " Read full review on TripAdvisor 2/6/2012 Vote

3. Besides poor or rude service, being nickel and dimed makes my opinion of a hotel or restaurant turn sour.

"Nice comfortable hotel " Read full review on TripAdvisor 2/4/2012 Vote

4. The manager was worthless as well, rude and unconcerned with our questions.

"Rude Staff...Never Again " Read full review on TripAdvisor 9/14/2011 Vote

5. The reception staff was unbelievably rude.

"Rude Staff...Never Again " Read full review on TripAdvisor 9/14/2011 Vote

6. I called front desk to advise them that I will be using that option and a rude front desk person answered the phone with no greeting or even a hello.

"Aweful hotel. Wish I read the reviews before booking. " Read full review on TripAdvisor 7/25/2011 Vote

7. Let me cut to the chase: Staff is RUDE.

"Aweful hotel. Wish I read the reviews before booking. " Read full review on TripAdvisor 7/25/2011 Vote

8. The staff is often rude and uncooperative, it's impossible to get enough towels or pillows if there are more than two people in the room, and they want to nickel and dime the customer to death (parking, fitness center, office services, etc.

"Very Disappointing " Read full review on TripAdvisor 7/21/2011 Vote

9. The parking guy was extremely rude and hung up on me when he thought he had answered my question.

"Not Hyatt standard at all " Read full review on TripAdvisor 7/19/2011 Vote

10. When we checked in the service, manager was so rude.

"Worst Service..Rusty Pool. " Read full review on TripAdvisor 7/19/2010 Vote