Grand Hyatt Washington Dc, Washington DC, Complain

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Rank

39th

Out of 279

Grand Hyatt Washington Dc	Average Price: $392 Check Rates

Hotel Class:

1000 H Street NorthWest

Washington DC, 20001 View map

5-Star Hotel Rank: 7 of 12
Average review rating: 3.91

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (6) annoy (18) avoid (14) bad (45) bed bugs (12) big deal (8) broken (8) complain (44) complaint (28) dirty (16) disappoint (52) downside (16) dusty (7) expensive (69) frustrated (7) hard (18) hate (8) horrible (12) inconvenient (14) issue (37) lack (11) loud (29) mediocre (6) mistake (9) negative (26) noise (75) noisy (22) outdated (9) outrageous (12) overpriced (9) poor (23) poorly (6) pricey (31) problem (70) ridiculous (8) rock (6) rude (20) sad (8) shock (6) slow (22) smell (19) terrible (16) tiny (9) too small (6) unacceptable (7) uncomfortable (8) unfortunate (16) worn (10) worst (20) wrong (11)

Complain

Appears in 49 comments.

The following words were used in comments with Complain:
$ (7) bed (5) charged (6) clean (2) desk (5) free (4) hotel (11) internet (5) management (3) never (3) not (13) rating (6) room (8) secure (2) service (2) sleep (3) smell (5) smoke (3) staff (4) water (3)

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1. I also heard other people complaining of internet issues.

"Great Hotel, but Internet was not reliable " Read full review on TripAdvisor 4/14/2012 Vote

2. They also tried to charge me $10 a night for access, but I complained given my rate and they didn't charge me.

"Do not pay more than $250 for this hotel " Read full review on TripAdvisor 4/3/2012 Vote

3. Not much to complain, or to write home about.

"Average business hotel " Read full review on TripAdvisor 2/28/2012 Vote

4. The only complain I have about the hotel are:1.

"Great Location, Excellent Value " Read full review on TripAdvisor 1/3/2012 Vote

5. When I complained, the front desk credited my bill so I paid only one rate per day, but this is something to watch.

"Convenient to Metro, Very nice facility, Great staff, expensive internet " Read full review on TripAdvisor 12/18/2011 Vote

6. Not a single thing to complain about.

"Excellent hotel - worth every penny " Read full review on TripAdvisor 12/1/2011 Vote

7. The only thing I would have to complaine about is that they did not have Happy Hour on Saturdays during games (they block most of them in your room so that u have to go to the bar to watch them).

"Best stay in a hotel!! " Read full review on TripAdvisor 11/28/2011 Vote

8. When I complained the next morning about the experience, the nice man at the front desk took off the internet charges ($10.

"Should be better for the price " Read full review on TripAdvisor 10/24/2011 Vote

9. In fairness when I complained the manager comped my laundry and gave me some bonus points, but I should have been comped for a sleepless, smoke filled night as well.

"Loud Hotel, Lax Security, Smoking Tolerated " Read full review on TripAdvisor 10/24/2011 Vote

10. I complained to the hotel staff and they vigorously denied it.

Read full review 9/30/2011 Vote