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Rank
11th
Out of 279

Hotel Rouge

Average Price: $290  
 
Hotel Class:
1315 16th Street NorthWest
Washington DC, 20036 View map  
3-Star Hotel Rank: 6 of 58
Average review rating: 4.01
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (37) , Travelocity (7) , TripAdvisor (500) , YahooTravel (28)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 12 comments. 
The following words were used in comments with Terrible:
arrival (2)   coffee (2)   desk (2)   friendly (2)   hotel (4)   menu (2)   night (2)   poor (2)   room (3)   service (3)   staff (5)    
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1. Anyway - they brought us luke warm coffee (which was terrible) and no sugar? We had to call down for sugar and wait another 20 minutes to drink the now cold coffee while we got ready in the morning.
"Terrible Customer Service " Read full review on TripAdvisor   4/30/2012 Vote      
2. The only reason I gave it a 'poor' rating instead of a 'terrible' is that the staff was friendly and the bar looked nice (when it was actually open, which was rarely).
"Hotel Rouge is just a Quality Inn with a red elevator. " Read full review on TripAdvisor   11/29/2011 Vote      
3. We had both our shitzus with us (Prince Albert and Ivan The terrible) who were immediately greeted with doggie water bowls and treats in the lobby (yay.
"Snowstorm refuge. " Read full review on TripAdvisor   10/8/2011 Vote      
4. We were wished a happy birthday upon arrival, which was terribly sweet.
"Outstanding hotel with outstanding service " Read full review on TripAdvisor   6/8/2011 Vote      
5. I stayed three days in this hotel, and it was a terrible experience.
""Never again" " Read full review on TripAdvisor   9/26/2010 Vote      
6. Whether it was understaffed or underwhelmed by our presence, the service was terrible, food less than amazing and menu quite small.
"Spice up Boring Business Travel " Read full review on TripAdvisor   3/16/2010 Vote      
7. Lily even went so far as to comp my terrible night.
"Hotel Rouge was a great property with a very responsive staff. " Read full review on TripAdvisor   9/26/2009 Vote      
8. I informed the front desk of the terrible night upon checkout the next morning and received prompt apologies and genuine concern.
"Hotel Rouge was a great property with a very responsive staff. " Read full review on TripAdvisor   9/26/2009 Vote      
9. The staff was so-so, not terribly friendly or helpful when we tried to get directions though.
"So So experience " Read full review on TripAdvisor   7/11/2008 Vote      
10. To explain the staff in detail- I was lied to, given terrible directions, and when the AC unit wouldn`t work in my room I was told, 'Well you can open the window.
"Directions, Lies, and Air Conditioning or You can open the windows? " Read full review on TripAdvisor   3/27/2008 Vote      
   
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