Hotel Rouge, Washington DC, Rude

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Rank

11th

Out of 279

Hotel Rouge	Average Price: $290 Check Rates

Hotel Class:

1315 16th Street NorthWest

Washington DC, 20036 View map

3-Star Hotel Rank: 6 of 58
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (37) , Travelocity (7) , TripAdvisor (500) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Rude	Appears in 9 comments.

The following words were used in comments with Rude:
desk (3) helpful (2) hotel (2) night (2) not (4) personable (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not only were they not helpful but they were rude to three young woman in the middle of DC who clearly needed help.

"Terrible Customer Service " Read full review on TripAdvisor 4/30/2012 Vote

2. When I called down, a very rude man told me housekeeping was gone for the day what did he want me to do come make the beds himself? My answer was Yes and he wasn't happy.

"Never again " Read full review on TripAdvisor 8/5/2011 Vote

3. The bartender girl (luckily only worked one night during my stay) was extremely rude.

"Service is excellent! " Read full review on TripAdvisor 7/7/2011 Vote

4. The man who delivered our room service was very rude and grumpy and the food was awful.

"Nice " Read full review on TripAdvisor 9/22/2010 Vote

5. That was not done properly by the hotel, and when we asked how to rectify it, the night manager was rude and defensive.

"Not impressed " Read full review on TripAdvisor 5/11/2009 Vote

6. A last word: My initial impression of Hotel Rouge was very poor because of the incredibly rude front desk person who greeted us.

"An almost completely delightful experience " Read full review on TripAdvisor 6/29/2008 Vote

7. We ended up having to switch rooms after an entire day of dealing with front desk person whose sighs and attitude were just rude.

"Disappointing Stay at Best " Read full review on Travelocity 12/1/2007 Vote

8. It`s not that they were rude, they just didn`t care, there was none of the enthusiasm we had hoped for.

"Disappointed, but only due to high expectations " Read full review on TripAdvisor 5/1/2006 Vote

9. Sure, we`re a clubby, euro-rude affected front desk staff, so don`t expect much there.

"No more Rouge! Needs plastic surgery! " Read full review on TripAdvisor 5/10/2004 Vote