Sheraton Tucson Hotel and Suites, Tucson, Staff

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Rank

13th

Out of 278

Sheraton Tucson Hotel and Suites	Average Price: $143 Check Rates

Hotel Class:

5151 East Grant Road

Tucson, 85712 View map

3-Star Hotel Rank: 6 of 58
Average review rating: 3.78

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (321) , Travelocity (10) , TripAdvisor (226) , YahooTravel (13)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (11) bar (38) bathroom (63) bed (64) breakfast (44) charge (11) check in (30) complimentary (8) cost (8) deal (9) decor (7) dinner (13) discount (6) downtown (5) fee (5) fitness center (9) food (51) front desk (53) hot tub (13) hotel (388) housekeeping (13) landscape (6) lobby (55) location (58) manager (23) money (10) parking (36) patio (7) pillow (6) pool (160) price (43) rate (28) recommend (22) restaurant (111) room (413) room service (10) service (60) sheets (7) shower (23) shuttle (6) staff (143) street (20) suite (116) towel (13) tub (17) value (19) view (29) walk (17) wireless (16)

Staff Traveler Insight - Staff Issues

Appears in 143 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
clean (16) comfortable (10) courteous (6) desk (17) food (6) friendly (52) good (6) great (18) helpful (29) hotel (26) lobby (6) management (5) need (8) nice (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff are nice but I pay for the room and really, very dissappointed with that.

"Old Sheraton Tucson, on Grant Rd " Read full review on TripAdvisor 4/11/2012 Vote

2. The staff is friendly and room service was good.

"Good location, acceptable hotel for business travel " Read full review on TripAdvisor 3/22/2012 Vote

3. The room was quiet, the refrigerator adequate, the staff exceptionally nice, the fire pits inviting, and the parking convenient.

"Pleasant surprise! " Read full review on TripAdvisor 3/11/2012 Vote

4. The staff was nice but that was because they were generally apologizing for something.

"Barely okay " Read full review on TripAdvisor 2/23/2012 Vote

5. The staff at the hotel are friendly and willing to help in anyway that they can to make your stay comfortable.

"Basically a nice hotel " Read full review on TripAdvisor 2/14/2012 Vote

6. The staff at the restaurant were very nice and accommodating.

"Poor Service " Read full review on TripAdvisor 1/28/2012 Vote

7. The staff was welcoming and courteous and the grounds great.

"Better than Expected " Read full review on TripAdvisor 12/29/2011 Vote

8. Pleasant and efficient reception staff give you a map (yes a map) to show where the best place to park is to get near your room.

"Ok but confusing layout " Read full review on TripAdvisor 12/21/2011 Vote

9. On the positive side, the staff was very friendly and willing to help.

"Wouldn't stay here again " Read full review on TripAdvisor 12/15/2011 Vote

10. The bed was comfortable and the staff were friendly, but this could not compensate for all the deficits.

"Resist the urge to stay here " Read full review on TripAdvisor 12/3/2011 Vote