Sheraton Tucson Hotel and Suites, Tucson, Service

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Rank

13th

Out of 278

Sheraton Tucson Hotel and Suites	Average Price: $143 Check Rates

Hotel Class:

5151 East Grant Road

Tucson, 85712 View map

3-Star Hotel Rank: 6 of 58
Average review rating: 3.78

OpinionWell Value Index: 9

Traveler reviews analyzed: YahooTravel (13) , MyTravelGuide (321) , Travelocity (10) , Expedia (35) , TripAdvisor (226)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) balcony (11) bar (38) bathroom (63) bed (64) breakfast (44) charge (11) check in (30) complimentary (8) cost (8) deal (9) decor (7) dinner (13) discount (6) downtown (5) fee (5) fitness center (9) food (51) front desk (53) hot tub (13) hotel (388) housekeeping (13) landscape (6) lobby (55) location (58) manager (23) money (10) parking (36) patio (7) pillow (6) pool (160) price (43) rate (28) recommend (22) restaurant (111) room (413) room service (10) service (60) sheets (7) shower (23) shuttle (6) staff (143) street (20) suite (116) towel (13) tub (17) value (19) view (29) walk (17) wireless (16)

Service

Appears in 60 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) food (5) friendly (6) good (13) great (9) hotel (10) internet (3) love (3) most (3) need (5) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was very helpful - special thanks to Brenda who was not only amazingly friendly, but also one of the most capable service people I've encountered in a long time.

"Good Common Areas, Average Rooms " Read full review on TripAdvisor 5/13/2012 Vote

2. The service was the usual good and pleasant Starwood experience.

"Surprising & Comfortable Stay " Read full review on TripAdvisor 4/8/2012 Vote

3. The people were personable and the service good.

"Pleasant surprise! " Read full review on TripAdvisor 3/11/2012 Vote

4. good service, lovely courtyard, comfy beds and needs an update.

"Just fine if you set your expectations at 3 you'll be pleased " Read full review on TripAdvisor 2/10/2012 Vote

5. Service was great there too.

"Just fine if you set your expectations at 3 you'll be pleased " Read full review on TripAdvisor 2/10/2012 Vote

6. Yes, the decor was a little dated, but the beds were comfortable, the showers clean, and the service friendly.

"Wish I would've thought of staying here sooner " Read full review on TripAdvisor 9/26/2011 Vote

7. The hotel, conference services, etc. were very accommodating.

"Excellent Experience " Read full review on TripAdvisor 5/23/2011 Vote

8. The service in the hotel was great.

"A nice hotel in a great location " Read full review on TripAdvisor 3/1/2011 Vote

9. ) The bar staff complemented the experience with their friendly and helpful service.

"A Study in Contrasts " Read full review on TripAdvisor 2/11/2011 Vote

10. The food was excellent--the service OK.

"Great Rooms - Nice Outside Atmosphere " Read full review on TripAdvisor 12/2/2010 Vote