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Rank
5th
Out of 107

Fess Parkers Doubletree Resort

Average Price: $368  
 
Hotel Class:
633 East Cabrillo Boulevard
Santa Barbara, 93103 View map  
3-Star Hotel Rank: 2 of 33
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (55) , Travelocity (13) , TripAdvisor (571) , YahooTravel (18)
SAFE TO BOOK ? (2/5 issues found)
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Manager
Appears in 28 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
complain (3)   desk (5)   extremely (2)   generous (2)   great (2)   happy (2)   helpful (5)   hotel (3)   lobby (3)   management (29)   need (2)   night (4)   offers (2)   personable (2)   professional (2)    
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1. A few days later we received a letter from the hotel manager inviting us back for a complimentary stay.
"With some updated rooms this could be the best place in SB. " Read full review on TripAdvisor   4/23/2012 Vote      
2. When my wife told me the story we went to the lobby and explained what happened the nice manager we talked to said he will pass along the massage to the maintainance manager and sent us chocolate coved stawberries which was nice and tasty but I am not kidding when I say the plate we left outside our room after eating them sat there for 2 days.
"boring hotel with rude service people " Read full review on TripAdvisor   4/25/2011 Vote      
3. From the reservation staff to the front desk staff to the General Manager, literally everyone was kind and helpful.
"First class service and beautiful grounds! " Read full review on TripAdvisor   1/21/2011 Vote      
4. I finally called the Fess Parker directly, asked for a manager and got the help I needed.
"Good place to stay but not for business " Read full review on TripAdvisor   9/22/2010 Vote      
5. However, after much haggling and talking with the manager, we were afforded free breakfast buffet vouchers and a room upgrade, which we were happy to receive and enhanced our experience quite a bit.
"Resort nice, but Santa Barbara definitely has homeless vagrancy problem " Read full review on TripAdvisor   8/11/2010 Vote      
6. They were able to accommodate a group of 9 on short notice and Julie, the spa manager, was extremely helpful, extremely professional and was able to move the scheduling around when our group needed to leave earlier.
"Amazing stay in Santa Barbara " Read full review on TripAdvisor   5/24/2010 Vote      
7. In the morning, a new manager offered to pay for our meals and souvenirs at the hotel.
"Noise issues at midnight " Read full review on TripAdvisor   12/29/2009 Vote      
8. We enjoyed a wine tasting 1 evening & the manager not only gave us great tips about the area but also greated us several other times during our stay.
"Great service & facility " Read full review on TripAdvisor   10/13/2009 Vote      
9. The front desk manager (very young women) stood there listening to the incident.
"but it looks so nice from the street :( " Read full review on TripAdvisor   2/27/2012 Vote      
10. I did complain to the front desk and the food and beverage manager left me a message on my room apologizing and offering me a free drink.
"Was hoping for SO much more... " Read full review on TripAdvisor   2/12/2012 Vote      
   
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