Fess Parkers Doubletree Resort, Santa Barbara, Front Desk

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OpinionWell
Rank

5th

Out of 107

Fess Parkers Doubletree Resort	Average Price: $368 Check Rates

Hotel Class:

633 East Cabrillo Boulevard

Santa Barbara, 93103 View map

3-Star Hotel Rank: 2 of 33
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (55) , Travelocity (13) , TripAdvisor (571) , YahooTravel (18)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (31) balcony (63) bar (80) bathroom (71) beach (237) bed (82) breakfast (171) charge (50) check in (90) complimentary (20) concierge (24) cost (28) decor (20) dinner (44) downtown (45) fee (28) food (117) front desk (106) gym (18) hotel (839) landscape (16) lobby (99) location (250) lunch (19) manager (28) money (31) ocean (182) parking (154) patio (68) pillow (16) pool (223) price (97) rate (62) recommend (67) restaurant (148) room (1058) room service (31) service (210) shower (35) shuttle (23) spa (42) staff (251) street (150) suite (36) towel (39) tub (18) value (28) view (248) walk (133) wireless (26)

Front desk

Appears in 106 comments.

68% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (5) desk (110) friendly (11) great (6) helpful (14) hotel (8) management (5) nice (6) night (7) ocean (5) park (8) problem (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bell & front desk personnel are great.

"Beautiful property, but " Read full review on TripAdvisor 5/21/2012 Vote

2. Here is the info:Parking: Plentiful but you will pay $18/nightService: Front desk and valet guys were nice but requests go ignoredRooms: spacious but outdatedView: we had a view over the parking lot in the Bouganvellia Building, 2nd floorPet Friendly: YesTowels: ok, not too softSheets: ok, not crispBath Products: Crabtree & EvelynDecor: standard 90's interior designPrice: $300/night - too much for what you get, you are paying bc you are next to the beachOther: the pier is a 20min walk away as is the beginning of State StreetWhen we walked in I was surprised at the decor.

"Nice Location, Outdated and Overpriced Rooms " Read full review on TripAdvisor 5/15/2012 Vote

3. The front desk staff is very enthusiastic and accomodating (Tyler especially was wonderful), but they can only do so much when so many things go wrong here.

"Decayed Elegance " Read full review on TripAdvisor 5/7/2012 Vote

4. The front desk was beyond good and upgraded us and gave us a cot to make sure the three of us were comfortable.

"Terrific View, great service, perfect location " Read full review on TripAdvisor 4/4/2012 Vote

5. Upon arrival the bell staff and front desk were very helpful.

"Extremely nice hotel, wonderful staff, very clean and comfortable. " Read full review on TripAdvisor 2/9/2012 Vote

6. The front desk staff was friendly.

"Couldn't Get Any Sleep " Read full review on TripAdvisor 11/24/2011 Vote

7. The Front Desk was great and very pleasent.

"Definately Will Be Back! " Read full review on TripAdvisor 9/5/2011 Vote

8. Once aspect that stood out the most during our stay was excellent customer service from the front desk to the cleaning maids.

"Excellent stay with family " Read full review on TripAdvisor 5/16/2011 Vote

9. We actually got there an hour before check-in but they let us check-in anyway and the front desk staff was really nice.

"Wonderful views!! " Read full review on TripAdvisor 5/11/2011 Vote

10. The front desk was sympathetic but only offered ear plugs to muffle the noise.

"Otherwise nice experience marred by serious noise issues " Read full review on TripAdvisor 4/22/2011 Vote