Riverwalk Plaza Resort Hotel, San Antonio, Staff

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Rank

23rd

Out of 504

Riverwalk Plaza Resort Hotel	Average Price: $139 Check Rates

Hotel Class:

100 Villita Street

San Antonio, 78205 View map

2-Star Hotel Rank: 1 of 155
Average review rating: 3.15

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (23) , Travelocity (3) , TripAdvisor (225) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (23) bar (40) bathroom (29) bed (37) bill (7) breakfast (88) cable (4) charge (13) check in (19) check out (12) checkout (9) closet (9) complimentary (7) cost (13) deal (17) decor (4) dinner (14) downtown (21) fee (9) food (32) front desk (52) hotel (486) housekeeping (13) lobby (22) location (90) manager (21) money (26) parking (99) patio (3) pillow (8) pool (72) price (59) rate (20) recommend (42) restaurant (81) room (380) service (55) sheets (4) shower (17) staff (135) street (43) suite (14) to park (12) towel (14) tub (8) value (21) view (45) walk (93) wireless (5)

Staff

Appears in 135 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (16) courteous (6) desk (13) extremely (7) friendly (47) good (10) great (9) helpful (34) hotel (31) housekeeping (7) management (5) most (5) need (8) nice (18) pleasant (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were so nice and also provided us with things we forgot to pack (toothpaste, make up remover, comb, etc.).

"Perfect hotel in SA! " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff and hotel was amazing and made for a memorable birthday weekend.

"Great Weekend at the Riverwalk Plaza Hotel " Read full review on TripAdvisor 5/21/2012 Vote

3. Extremely nice staff.

"My stay " Read full review on TripAdvisor 5/10/2012 Vote

4. The staff was very friendly and helpful, even with all of the traffic from Fiesta.

"Weekend Birthday Getaway " Read full review on TripAdvisor 5/2/2012 Vote

5. The staff was very friendly and accommodating (special shout-out to Gilbert!) and the rooms are well-appointed and clean.

"Excellent value " Read full review on TripAdvisor 4/22/2012 Vote

6. Front desk staff was adequate but lacks that 'I'm here to make you feel special' spark.

"Average but improving! " Read full review on TripAdvisor 4/19/2012 Vote

7. The check-in experience was very quick and staff were very pleasant.

"Groupon experience " Read full review on TripAdvisor 4/4/2012 Vote

8. Unlike some reviewers we had no problems with surly or uncooperative staff.

"great value for riverwalk location " Read full review on TripAdvisor 4/2/2012 Vote

9. The staff that I worked with for my reservation and assistance during my stay were Desiree, Amy, and Mikey all of which were friendly, personable, and knowledgeable.

"Best Value Hotel Located In RiverWalk Region " Read full review on TripAdvisor 3/30/2012 Vote

10. The staff is pleasant and helpful: I called directly, rather than book online, because we were splitting our stay for a side trip to Austin and Hill Country -- no problem, they gave me two reservations, both at the Groupon price.

"Such a deal! " Read full review on TripAdvisor 3/22/2012 Vote