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OpinionWell
Rank
23rd
Out of 504

Riverwalk Plaza Resort Hotel

Average Price: $139  
 
Hotel Class:
100 Villita Street
San Antonio, 78205 View map  
2-Star Hotel Rank: 1 of 155
Average review rating: 3.15
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (23) , Travelocity (3) , TripAdvisor (225) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 55 comments. 
69% wrote positive comments about service
The following words were used in comments with Service:
best (3)   breakfast (5)   clean (7)   customer (11)   friendly (4)   good (12)   great (14)   hotel (18)   location (5)   need (4)   nice (4)   pleasant (3)   poor (3)   price (4)   recommend (3)    
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1. Service was excellent.
"My stay " Read full review on TripAdvisor   5/10/2012 Vote      
2. Employees need to be empowered and they also need to be recognized for exceptional customer service.
"Quiet hotel on the edge of the Riverwalk " Read full review on TripAdvisor   3/7/2012 Vote      
3. We did not have a car so did not use the free parking with the Groupon, and we only ate one breakfast there, rather than two, because it was a ho-hum meal, but with good service.
"You do get what you pay for. In this case, a solid 3-star hotel. " Read full review on TripAdvisor   2/28/2012 Vote      
4. The service at the front desk was adequate, but it also the one area where I think the hotel could use the most improvement.
"Another Honest Review - You get what you pay for.... " Read full review on TripAdvisor   2/24/2012 Vote      
5. I would recommend this hotel to those that want a reasonably priced hotel that is close to the Riverwalk and has a pleasant staff who care about providing good service and ensuring cleanliness.
"Enjoyed our stay at this hotel " Read full review on TripAdvisor   2/10/2012 Vote      
6. on the one hand the people and the service was as good as it gets and the restaurant staff ran themselves ragged doing whatever we wanted to make us happy the hotel couldn't have been situated better, and the view from the balcony was amazing.
"mixed feelings " Read full review on TripAdvisor   1/11/2012 Vote      
7. Housekeeping staff great-other customer service needs work.
"In town getaway " Read full review on TripAdvisor   1/3/2012 Vote      
8. The price, location, cleanliness, and service are all to be recommended at this hotel.
"Riverwalk Plaza Hotel " Read full review on TripAdvisor   12/13/2011 Vote      
9. Service was great, hotel was clean, food was great.
"Great Get-Away " Read full review on TripAdvisor   11/23/2011 Vote      
10. Great value, great service and very comfortable.
"Riverwalk Plaza Hotel - Great Experience " Read full review on TripAdvisor   10/7/2011 Vote      
   
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