Riverwalk Plaza Resort Hotel, San Antonio, Check In

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Rank

23rd

Out of 504

Riverwalk Plaza Resort Hotel	Average Price: $139 Check Rates

Hotel Class:

100 Villita Street

San Antonio, 78205 View map

2-Star Hotel Rank: 1 of 155
Average review rating: 3.15

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (23) , Travelocity (3) , Expedia (41) , TripAdvisor (225)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (13) balcony (23) bar (40) bathroom (29) bed (37) bill (7) breakfast (88) cable (4) charge (13) check in (19) check out (12) checkout (9) closet (9) complimentary (7) cost (13) deal (17) decor (4) dinner (14) downtown (21) fee (9) food (32) front desk (52) hotel (486) housekeeping (13) lobby (22) location (90) manager (21) money (26) parking (99) patio (3) pillow (8) pool (72) price (59) rate (20) recommend (42) restaurant (81) room (380) service (55) sheets (4) shower (17) staff (135) street (43) suite (14) to park (12) towel (14) tub (8) value (21) view (45) walk (93) wireless (5)

Check in

Appears in 19 comments.

71% wrote positive comments about check in

The following words were used in comments with Check in:
liked (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Although the check in people were nice.

"Riverwalk Plaza " Read full review on TripAdvisor 2/4/2012 Vote

2. Check-in was very efficient.

"We Enjoyed Our Stay " Read full review on TripAdvisor 11/18/2011 Vote

3. The customer service was fantastic starting at check-in all the way to the hotel restaurant and bar.

"Great Experience " Read full review on TripAdvisor 6/29/2011 Vote

4. The employees were extremely friendly and welcoming - from check in to breakfast to room/maid service.

"Very happy with our selection " Read full review on Expedia 1/27/2010 Vote

5. i hate the front desk attitude it said 5 minutes to check in it took like thirty minutes.

"rude service " Read full review on YahooTravel 7/29/2009 Vote

6. We were very impressed with the speed of check in.

"Riverwalk Plaza " Read full review on Expedia 1/6/2009 Vote

7. The check-in experience was very quick and staff were very pleasant.

"Groupon experience " Read full review on TripAdvisor 4/4/2012 Vote

8. The Groupons clearly state the rules, i.e., bring copies with you and adhere to check in/out times, and what type of room was purchased.

"You do get what you pay for. In this case, a solid 3-star hotel. " Read full review on TripAdvisor 2/28/2012 Vote

9. We had to get the manager involved and it was over forty-five minutes before they approved us for a check-in (you only save about $50/night with the groupon.

"Rude Staff and poor service " Read full review on TripAdvisor 2/20/2012 Vote

10. We drove down there and were told at check in that we could only book a king room, even though our Groupon said double or king.

"Dirty and Dishonest " Read full review on TripAdvisor 11/15/2011 Vote