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Rank
23rd
Out of 504

Riverwalk Plaza Resort Hotel

Average Price: $139  
 
Hotel Class:
100 Villita Street
San Antonio, 78205 View map  
2-Star Hotel Rank: 1 of 155
Average review rating: 3.15
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (23) , Travelocity (3) , TripAdvisor (225) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
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Manager
Appears in 21 comments. 
The following words were used in comments with Manager:
damage (2)   desk (6)   generous (5)   hotel (5)   management (23)   secure (3)   staff (4)   suite (2)   weekends (2)   well (2)    
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1. Everyone that works there is super friendly from the General Manager, to the receptionist, to the kitchen staff, to the janitors.
"Fabulous Riverwalk Plaza in San Antonio " Read full review on TripAdvisor   10/30/2008 Vote      
2. This is the point at which a manager could have better dealt with the issue, if one had been around to help.
"Room only worth a fraction of what we paid " Read full review on TripAdvisor   10/26/2008 Vote      
3. I wish I would never stayed there I would strongley remmond staying at somewhere well know like one of the chain hotels at least you know there will be some kind of manager available to take care of the guests.
"BEWARE HORRIABLE HOTEL " Read full review on YahooTravel   7/9/2007 Vote      
4. We went on and tried to enjoy our day, but the manager called my husband's phone to tell us updates about the codes (groupon office was closed for the weekend).
"Rude Staff and poor service " Read full review on TripAdvisor   2/20/2012 Vote      
5. We had to get the manager involved and it was over forty-five minutes before they approved us for a check-in (you only save about $50/night with the groupon.
"Rude Staff and poor service " Read full review on TripAdvisor   2/20/2012 Vote      
6. as a matter of fact, they (the manager and Gonzalo) upgraded us on the second night to a luxury suite with a jacuzzi in the room which made for a romantic time that we weren't counting on.
"Thanks for the upgrade guys! " Read full review on TripAdvisor   12/1/2011 Vote      
7. We decided to stop in the bar for a drink which is where we met Michael Cano who was the hotel social manager.
"Above and beyond " Read full review on TripAdvisor   11/10/2011 Vote      
8. She also said she is the only manager available and said that the General Manager is 'out of the country' but that I can e-mail him.
"DO NOT STAY HERE, THEY OVERCHARE YOUR CREDIT CARD " Read full review on TripAdvisor   8/5/2011 Vote      
9. The front desk manager was more than obliging to order in for us.
"Authentic flavour of san antonio " Read full review on TripAdvisor   5/23/2011 Vote      
10. I contacted the front desk manager that same day and explained to him what had happend, told him where my car was parked and ask him to have maintenance check to found out what the substance was.
"Great Hotel, Poor Customer service " Read full review on TripAdvisor   9/26/2010 Vote      
   
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