Menger Hotel San Antonio, San Antonio, Service

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Rank

15th

Out of 504

Menger Hotel San Antonio	Average Price: $186 Check Rates

Hotel Class:

204 Alamo Plaza

San Antonio, 78205 View map

3-Star Hotel Rank: 3 of 111
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (60) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (372) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) balcony (35) bar (81) bath (11) bathroom (99) bed (89) bill (17) breakfast (58) brunch (19) charge (20) check in (35) check out (17) cost (18) deal (10) decor (14) dinner (17) downtown (39) fee (10) food (48) front desk (69) hotel (746) housekeeping (19) lobby (101) location (214) manager (35) massage (11) money (19) parking (52) pool (102) price (43) rate (38) recommend (39) restaurant (73) room (717) room service (17) service (91) sheets (13) shower (51) spa (11) staff (140) street (65) suite (39) towel (26) tub (13) valet (50) valet parking (28) value (17) view (34) walk (90) wireless (15)

Service

Appears in 91 comments.

68% wrote positive comments about service

The following words were used in comments with Service:
comfortable (5) customer (18) desk (5) excellent (10) food (12) friendly (6) good (12) great (10) guest (5) helpful (5) historic (5) hotel (19) poor (5)

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1. Valet parking at $25/day is mandatory, but service was prompt and friendly.

"step back in time " Read full review on TripAdvisor 4/29/2012 Vote

2. Their pool is big and nice with poolside service and the spa isn't fancy but I got a wonderful massage while there.

"A lovely stay " Read full review on TripAdvisor 4/23/2012 Vote

3. It was clean, bed was comfy, good service.

"Disappointing " Read full review on TripAdvisor 4/21/2012 Vote

4. Good service.

"A good budget hotel " Read full review on TripAdvisor 4/13/2012 Vote

5. Historic doesn't mean foul smelling, dirty, or poor customer service.

"Horrible Hotel, Horrible Service! " Read full review on TripAdvisor 4/12/2012 Vote

6. I am very pleased that there are a number of upscale hotels in San Antonio; that actually provide their guests with great customer service, peace of mind, and nice, clean, and comfortable rooms.

"Horrible Hotel, Horrible Service! " Read full review on TripAdvisor 4/12/2012 Vote

7. Beautifully furnished, authentic historic hotel, excellent staff, great service.

"Perfect place to stay in San Antonio " Read full review on TripAdvisor 4/6/2012 Vote

8. The valet service was nice but it went down hill from there.

"Icon by NAME " Read full review on TripAdvisor 3/19/2012 Vote

9. Everyone in guest services are very polite and helpful even if you are just touring the hotel.

"Only Wish I Could Stay Here.... National Historic Site " Read full review on TripAdvisor 3/5/2012 Vote

10. It has first class service and outstanding food (try the famous mango ice cream).

"Historic and classy hotel " Read full review on TripAdvisor 1/30/2012 Vote