Menger Hotel San Antonio, San Antonio, Front Desk

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Rank

15th

Out of 504

Menger Hotel San Antonio	Average Price: $186 Check Rates

Hotel Class:

204 Alamo Plaza

San Antonio, 78205 View map

3-Star Hotel Rank: 3 of 111
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (60) , MyTravelGuide (1) , Travelocity (5) , TripAdvisor (372) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (15) balcony (35) bar (81) bath (11) bathroom (99) bed (89) bill (17) breakfast (58) brunch (19) charge (20) check in (35) check out (17) cost (18) deal (10) decor (14) dinner (17) downtown (39) fee (10) food (48) front desk (69) hotel (746) housekeeping (19) lobby (101) location (214) manager (35) massage (11) money (19) parking (52) pool (102) price (43) rate (38) recommend (39) restaurant (73) room (717) room service (17) service (91) sheets (13) shower (51) spa (11) staff (140) street (65) suite (39) towel (26) tub (13) valet (50) valet parking (28) value (17) view (34) walk (90) wireless (15)

Front desk

Appears in 69 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (8) hotel (5) informative (3) liked (3) management (6) problem (5) rude (4) service (4) staff (12) valet (3) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I asked the front desk person for directions and he was very helpful.

"Beautiful historic hotel " Read full review on TripAdvisor 3/12/2012 Vote

2. Everyone I passed in the halls said hello and the front desk was very helpful, especially in recommending a place to get a good quality cowboy hat.

"A Nice Historic Hotel " Read full review on TripAdvisor 2/13/2012 Vote

3. We were so excited at the spaciousness of the room and the staff could NOT be any nicer -- very accommodating and pleasant, especially the young man at the front desk who assisted us throughout our stay.

"Teddy Roosevelt Suite " Read full review on TripAdvisor 2/3/2012 Vote

4. The Menger's front desk staff were friendly and helpful.

"Historic Hotel in Alamo/Riverwalk District " Read full review on TripAdvisor 12/14/2011 Vote

5. The front desk help varied in kindness and efficiency.

"Elegant Lobby " Read full review on TripAdvisor 11/23/2011 Vote

6. The front desk was very attentive to my needs during my short stay.

"Great location and old charm! " Read full review on TripAdvisor 10/31/2011 Vote

7. Some of the staff are really good (one guy at the front desk was wonderful, and one person from the restaurant was absolutely charming) and others don't have their act together.

"Not very good, but also not very expensive " Read full review on TripAdvisor 8/28/2011 Vote

8. Jeremy at the front desk was awesome; the fridge we requested was delivered within minutes.

"Absolutely wonderful! Definitely going back! " Read full review on TripAdvisor 8/1/2011 Vote

9. The gentleman running the front desk was very courteous and directed us to by far the best Mexican food restaurant I've ever eaten at (and I've traveled to Mexico a few times) and since we had spent the afternoon getting burned on the Guadalupe, he comped us bottles of water while we were checking in.

"My favorite hotel in San Antonio. " Read full review on TripAdvisor 4/27/2011 Vote

10. The customer service at the front desk was helpful.

"Disappointed " Read full review on TripAdvisor 3/20/2011 Vote