Hill Country Inn Suites, San Antonio, Staff

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Rank

41st

Out of 504

Hill Country Inn Suites	Average Price: $106 Check Rates

Hotel Class:

2383 NorthEast Loop 410

San Antonio, 78217 View map

2-Star Hotel Rank: 4 of 155
Average review rating: 3.69

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (94) , Travelocity (15) , TripAdvisor (251) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bath (17) bathroom (72) bed (41) breakfast (81) cabana (27) charge (6) check in (25) check out (13) closet (5) complimentary (7) deal (5) downtown (16) food (7) freeway (7) front desk (49) highway (9) hot tub (22) hotel (251) housekeeping (23) interstate (6) lobby (24) location (61) maid service (5) manager (15) money (26) neighborhood (5) parking (13) pillow (12) pool (168) price (41) rate (16) recommend (52) refund (11) restaurant (10) room (493) room service (6) service (54) sheets (14) shower (18) shuttle (4) spa (15) staff (177) suite (95) to park (4) towel (50) tub (20) value (20) walk (10) wireless (13)

Staff Traveler Insight - Friendly Staff

Appears in 177 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
clean (15) courteous (12) desk (18) excellent (6) extremely (9) families (7) friendly (60) great (18) guest (6) helpful (43) hotel (20) liked (6) need (7) nice (16) pleasant (8) pool (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good things: fast check in & out, friendly staff, big rooms with two tvs, big nice pool and cabana area with free evening drinks, great kid pool area and playground too.

"Fair " Read full review on TripAdvisor 4/8/2012 Vote

2. And as others said, the staff are all super friendly and helped with every request .

"Family comfort and value " Read full review on TripAdvisor 3/31/2012 Vote

3. The front desk staff was friendly when we checked in, but couldn't have cared less when we told them about the issues with the room.

"Room was nothing like what was shown or described " Read full review on TripAdvisor 1/26/2012 Vote

4. A couple of good things about this property are the staff, very friendly and courteous.

"Shell Vacation Club owners read this please. " Read full review on TripAdvisor 11/20/2011 Vote

5. The staff are extremely friendly.

"Great, but inadequate air conditioning ruined it " Read full review on TripAdvisor 8/5/2011 Vote

6. Pro's-Staff, cleanliness, pool, free happy hour drinks and appetizers, rustic/homey feeling with the bungalow room styles, playground for children, washer/dryers on premises, kid's activities.

"Hidden gem " Read full review on TripAdvisor 2/28/2011 Vote

7. Each time we have been treated like royalty by the front desk staff.

"Greatest front desk staff in the business! " Read full review on TripAdvisor 1/31/2011 Vote

8. The staff was exceptionally helpful and courteous.

"Highly recommend this fabulous hotel " Read full review on TripAdvisor 12/23/2010 Vote

9. Staff were great.

"We'll be back " Read full review on TripAdvisor 9/13/2010 Vote

10. The front desk staff were pleasant enough, they called after I checked in.

"Pics are deceiving, good area, but got bed bugs. " Read full review on TripAdvisor 9/12/2010 Vote