Hill Country Inn Suites, San Antonio, Service

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Rank

41st

Out of 504

Hill Country Inn Suites	Average Price: $106 Check Rates

Hotel Class:

2383 NorthEast Loop 410

San Antonio, 78217 View map

2-Star Hotel Rank: 4 of 155
Average review rating: 3.69

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (94) , Travelocity (15) , TripAdvisor (251) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (7) bath (17) bathroom (72) bed (41) breakfast (81) cabana (27) charge (6) check in (25) check out (13) closet (5) complimentary (7) deal (5) downtown (16) food (7) freeway (7) front desk (49) highway (9) hot tub (22) hotel (251) housekeeping (23) interstate (6) lobby (24) location (61) maid service (5) manager (15) money (26) neighborhood (5) parking (13) pillow (12) pool (168) price (41) rate (16) recommend (52) refund (11) restaurant (10) room (493) room service (6) service (54) sheets (14) shower (18) shuttle (4) spa (15) staff (177) suite (95) to park (4) towel (50) tub (20) value (20) walk (10) wireless (13)

Service

Appears in 54 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
amazed (4) better (3) breakfast (2) courteous (3) customer (11) excellent (7) expectation (3) friendly (3) good (8) great (11) helpful (3) housekeeping (3) nice (3) outstanding (2) pool (2) reasonable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their customer service was great, but that was the only great thing about the place.

"Borderline terrible " Read full review on TripAdvisor 4/19/2012 Vote

2. Overall I've been to worse, but I would not go back there despite the nice service.

"Fair " Read full review on TripAdvisor 4/8/2012 Vote

3. Awesome service, great room, beautiful facility.

"A good weekend get away " Read full review on TripAdvisor 9/23/2011 Vote

4. Again, great service, great location and great pricing.

"GREAT STAY - GREAT SERVICE " Read full review on TripAdvisor 6/14/2010 Vote

5. The front desk service was exceptional.

"We thought we were getting a 2 bedroom condo " Read full review on TripAdvisor 3/30/2010 Vote

6. The service was AMAZING.

"Great Family Value " Read full review on TripAdvisor 3/26/2010 Vote

7. We had excellent service and the kids loved the pool and playground.

"We had a wonderful stay at the Hill Country Inn " Read full review on Travelocity 3/1/2010 Vote

8. The grounds and service staff were attentive and prompt as we had a couple of small issues with room keys.

"Great, Friendly Place to Stay w/ Helpful Staff! " Read full review on TripAdvisor 2/2/2010 Vote

9. They attended to our needs so quickly from making the jacuzzi run to changing the sheets to getting some ice, were all attended to with very good service.

"superb stay! " Read full review on TripAdvisor 1/25/2010 Vote

10. The service was nice.

"would come back " Read full review on Expedia 11/17/2009 Vote