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41st
Out of 504

Hill Country Inn Suites

Average Price: $106  
 
Hotel Class:
2383 NorthEast Loop 410
San Antonio, 78217 View map  
2-Star Hotel Rank: 4 of 155
Average review rating: 3.69
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (94) , Travelocity (15) , TripAdvisor (251) , YahooTravel (25)
SAFE TO BOOK ? (2/5 issues found)
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Refund
Appears in 11 comments. 
100% wrote positive comments about refund
The following words were used in comments with Refund:
 
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1. IN NO WAY WAS THAT REFUND APPROPRIATE FOR THE HORRIBLE EXPERIENCE.
"NEVER AGAIN " Read full review on TripAdvisor   6/29/2009 Vote      
2. I just can't see myself staying somewhere that would shut off our water and offer no refund and seem upset that I even asked.
"Would have loved running water!! " Read full review on TripAdvisor   10/29/2009 Vote      
3. I felt that this deserved a refund considering my room was almost unusable for 4 people and was given a $12.00 refund on an almost $400.
"Would have loved running water!! " Read full review on TripAdvisor   10/29/2009 Vote      
4. first and foremost we where not compensated appropriatly we were told we would get half of our money back for less than enjoyable stay our bill was $315 we just recieved a refund for $68.30 they said it would take 4-5 business days, that was last month the documentation was sent twice then your fax machine was turned off and not to mention some womens lipstick all over the glasses in the kitchen, not cool, and as for the roaches there where at least 5 of them i can vouche for that each one capable of carrying off a small child i am currently training at ft sam houston and our barracks are much more accomidating and theres 90 of us in a room so by all means who ever goes to this hotel enjoy your stay bring insect repellent your own cups and might as well go to the bathroom outback thank you for this stimulating experience.
"rather of slept outside " Read full review on TripAdvisor   10/11/2009 Vote      
5. My husband and I decided to book our hotel through Travelocity's "Top Secret" deals, which is non-refundable and non-changeable.
"Great Place to Stay If You Are On a Budget... " Read full review on TripAdvisor   7/11/2009 Vote      
6. It has now been a week and a half and the money has NOT been refunded.
"Extremely Dissapointed (and a bit angry, too) " Read full review on TripAdvisor   4/4/2008 Vote      
7. I WILL say that at the time of our reservation, we were given a weekly rate and upon early check-out (the next morning) management kindly agreed to refund our money for the unused portion of our stay and did so fairly promptly.
"Smelly & Falling Apart " Read full review on TripAdvisor   8/7/2007 Vote      
8. I decided at that point, to check out and request a refund.
"Must Read Before You Book...this one! " Read full review on TripAdvisor   7/23/2007 Vote      
9. It is now July 23rd and I`m still arguing the refund.
"Must Read Before You Book...this one! " Read full review on TripAdvisor   7/23/2007 Vote      
10. The staff was friendly, and upon leaving, I was informed that I would be refunded for half mystay.
"Please read before you stay " Read full review on TripAdvisor   7/18/2007 Vote      
   
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