Avalon Hotel & Spa, Portland, Front Desk

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Rank

9th

Out of 287

Avalon Hotel & Spa	Average Price: $146 Check Rates

Hotel Class:

0455 SouthWest Hamilton Court

Portland, 97239 View map

4-Star Hotel Rank: 4 of 16
Average review rating: 3.86

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (18) , Travelocity (15) , TripAdvisor (294) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) balcony (61) bar (23) bathroom (57) bed (55) bill (12) breakfast (147) charge (29) check in (18) complimentary (27) cost (17) deal (20) dinner (23) downtown (162) fee (23) fitness center (14) food (52) front desk (60) gym (25) hotel (579) lobby (29) location (119) manager (14) massage (21) parking (117) patio (17) pillow (15) price (57) rate (28) recommend (41) restaurant (138) room (470) room service (38) sauna (24) service (134) shower (30) shuttle (13) spa (181) staff (171) steam (21) street (29) suite (34) towel (12) tub (23) valet (70) valet parking (53) value (14) view (127) walk (69) wireless (19)

Front desk

Appears in 60 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) clean (3) clerk (4) desk (63) friendly (8) guest (4) helpful (7) hotel (10) liked (3) management (6) night (4) rude (3) service (5) spa (5) staff (11) valet (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The woman at the front desk was so helpful and friendly.

"Wonderful Service " Read full review on TripAdvisor 3/26/2012 Vote

2. There is always a large glass dispenser full of fresh fruit-flavored ice water sitting on the front desk.

"Small, Elegant, Friendly, Comfortable " Read full review on TripAdvisor 11/12/2011 Vote

3. When I called the front desk to let them know I had moved to the second floor room, my front desk friend told meto return the old room key next time I was in the lobby.

"Not impressed " Read full review on TripAdvisor 11/8/2011 Vote

4. The front desk is helpful, hybrids park free, and the associated restaurant is excellant.

"Great Deal! " Read full review on TripAdvisor 10/31/2011 Vote

5. The service at the front desk was very good.

"Disappointing.... " Read full review on TripAdvisor 10/24/2011 Vote

6. The front desk staff was helpful.

"A great place to stay for business " Read full review on TripAdvisor 10/21/2011 Vote

7. The front desk attendant was decent, but it was the spa staff that won us over.

"Good hotel, but better spa! " Read full review on TripAdvisor 9/5/2011 Vote

8. The guy was nice, the front desk people helpful, but if this hotel wants to compete with other pricey hotels it should clean its carpets in the hallways sometime soon.

"It was okay..I think a bit overpriced for the quality " Read full review on TripAdvisor 9/23/2010 Vote

9. The front desk staff are always friendly and accommodating.

"Love staying at the Avalon " Read full review on TripAdvisor 9/10/2010 Vote

10. Check-in was a breeze, and the front desk clerk was very friendly, offering maps and advice.

"A great place to stay - Ignore the negative reviews here. " Read full review on TripAdvisor 8/25/2010 Vote