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Hotel Monaco Portland - a Kimpton Hotel

Average Price: $223  
 
Hotel Class:
506 SouthWest Washington
Portland, 97204 View map  
4-Star Hotel Rank: 1 of 16
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (74) , MyTravelGuide (164) , Travelocity (14) , TripAdvisor (884) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 27 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (2)   fun (2)   generous (4)   hotel (5)   lobby (3)   management (27)   nice (3)   welcoming (2)   wine (2)    
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1. We also enjoyed the daily afternoon managers wine and drinks reception, which was fun.
"Great Downtown Boutique Hotel " Read full review on TripAdvisor   6/4/2011 Vote      
2. I received a personalized email in advance of the stay asking for any special requests, and the staff, up to and including the general manager, went out of their way to make us feel welcome and comfortable.
"A lovely and conveniently located boutique hotel that goes the extra mile for customer service. " Read full review on TripAdvisor   4/18/2011 Vote      
3. I was delighted to learn that my survey that I submitted afterward was read -- I got a personal response from a general manager in email.
"We will definitely stay there again " Read full review on TripAdvisor   4/12/2010 Vote      
4. But I won't go into it, because even though her front desk failed us, the manager responded appropriately.
"Oregonian's are low-key. Don't expect LA, NY-style customer service. Relax. " Read full review on TripAdvisor   10/17/2008 Vote      
5. Update: less than 24 hours after sending a version of this review to the Monaco, I got a very nice note back from the manager, offering to personally book me an upgrade on my next visit.
"Pet-friendly and excellent (almost) " Read full review on TripAdvisor   10/8/2007 Vote      
6. Night Manager sent up a bottle of wine--which was so unexpected and a welcome surprise.
"Wonderful hotel in the heart of downtown Portland! " Read full review on Travelocity   10/1/2007 Vote      
7. The front desk manager e-mailed me before we arrived and asked if I had any special requests and followed through on those.
"Recent stay at the Hotel Monaco in Portland " Read full review on TripAdvisor   12/8/2011 Vote      
8. They have a resident dog that stays in the lobby, a friendly concierge, a manager who makes it a point to talk to you and ask about your stay, well appointed rooms and a charming lobby.
"Wonderful Experience due to Great Staff and Excellent Facility " Read full review on TripAdvisor   9/4/2011 Vote      
9. The manager picked up the call and gave me a great price for our three-night stay.
"Our third visit " Read full review on TripAdvisor   8/19/2011 Vote      
10. Peter Frampton and his band stayed at the Monaco, we met them, were given VIP passes by their really nice tour manager and saw the best rock concert EVER.
"Magical, positive place / Made our trip! " Read full review on TripAdvisor   8/18/2011 Vote      
   
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