Hilton Philadelphia, Philadelphia, Service

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Rank

37th

Out of 177

Hilton Philadelphia	Average Price: $220 Check Rates

Hotel Class:

4200 City Avenue

Philadelphia, 19131 View map

3-Star Hotel Rank: 22 of 57
Average review rating: 3.04

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (6) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (158) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (7) bar (22) bathroom (30) bed (29) bill (4) breakfast (84) charge (13) check in (22) check out (8) closet (4) complimentary (8) concierge (10) cost (5) decor (4) dinner (30) downtown (20) exercise room (4) fee (4) food (27) front desk (53) gym (9) hotel (293) housekeeping (15) lobby (27) location (47) lunch (5) manager (28) money (6) neighborhood (5) parking (54) pillow (8) pool (23) price (17) rate (16) recommend (25) restaurant (31) room (255) room service (11) service (54) shower (6) staff (118) street (37) suite (45) towel (10) valet (17) valet parking (14) value (6) view (13) walk (18) wireless (9)

Service

Appears in 54 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
good (7) great (6) guest (5) hotel (14) internet (3) lobby (6) new (3) night (4)

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1. Service is excellent and the rooms are standard Hilton.

"Solid Hilton, good location outside the city " Read full review on TripAdvisor 2/8/2012 Vote

2. Wifi worked great, and the restaurant and bar area is busy with good service.

"Solid Hilton, good location outside the city " Read full review on TripAdvisor 2/8/2012 Vote

3. Awesome service and rooms however went to breakfast around 9am on Sunday and all breakfast items were scarce.

"Awesome service but go early for breakfast " Read full review on TripAdvisor 1/30/2012 Vote

4. I consistently get way better service from even the cheapest of economy hotels.

"Extortion " Read full review on TripAdvisor 1/21/2012 Vote

5. Went to the Polo Lounge, service was good and the lounge was a great place to meet friends for drinks.

"Beautiful Hotel, great location " Read full review on TripAdvisor 11/11/2011 Vote

6. Great service really made this spot.

"Very good for one reason only, SERVICE! " Read full review on TripAdvisor 10/9/2011 Vote

7. The breakfast was excellent with great service from the two employees taking care of the dining area.

"Very nice place to stay-Great location! " Read full review on TripAdvisor 8/18/2011 Vote

8. From that time to the time I checked out 3 days later everyone knew my name and always offered help or a service.

"The perfect stay" " Read full review on TripAdvisor 7/24/2011 Vote

9. Suburban location, business oriented, good service, no trills.

"Good hotel with a lot of trainees " Read full review on TripAdvisor 6/18/2011 Vote

10. I always try to take care of my servers (I've worked in the service industry for over ten years), but our server (our server the entire night) had no idea if we'd been given dessert menus (which he himself had given us), whether or not we'd ordered, or for that matter what we'd ordered.

"Nice place to visit, but I wouldn't return " Read full review on TripAdvisor 6/6/2011 Vote