Hilton Philadelphia, Philadelphia, Manager

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Rank

37th

Out of 177

Hilton Philadelphia	Average Price: $220 Check Rates

Hotel Class:

4200 City Avenue

Philadelphia, 19131 View map

3-Star Hotel Rank: 22 of 57
Average review rating: 3.04

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (6) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (158) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 28 comments.

63% wrote positive comments about manager

The following words were used in comments with Manager:
generous (5) guest (3) helpful (4) hotel (13) love (2) management (29) rude (2) service (3) staff (7) suite (2) super (2) wedding (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Clean, quiet and Vanessa the front desk manager is the most considerate and loving hotel employee I have ever encountered.

"Best hotel stay I've had in a long time. " Read full review on TripAdvisor 5/2/2012 Vote

2. The manager and the staff allowed us to make plates and even poured us wine, which was lovely after a long day of interviewing.

"Excellent Staff! " Read full review on TripAdvisor 3/27/2012 Vote

3. The front desk manager cheerfully helped me by forgiving the no show charges and providing me with a room on my actual arrival date.

"An extra special Homewood Suites " Read full review on TripAdvisor 3/14/2012 Vote

4. After the managers only response of the robotic 'it's our policy ma'am, it's our policy ma'am it's just our policy ma'am' you Hilton lost a lot of money that night.

"Inflexible and pretentious " Read full review on TripAdvisor 2/26/2012 Vote

5. What a nice place to stay,Ask for Bob McDevitt the manager, he was super and his leadership extended down through the entire staff.

""There's no place like Home"...wood " Read full review on TripAdvisor 10/16/2011 Vote

6. The girl at the front desk did not know what she was doing and needed 'some' help from the manager who in plain and borderline disturbing manner denied all of our requests regarding HiltonHonors perks and privileges (HH Gold guest turned into HH Diamond guest with this stay).

"Do yourself a favor and stay at the DoubleTree in downtown!!! " Read full review on TripAdvisor 9/14/2011 Vote

7. The hotel manager also made sure that every little detail was taken care of.

"don't listen to the bad reviews " Read full review on TripAdvisor 7/8/2009 Vote

8. Robert the manager was very accomodating, and the folks behind the desk were so down the earth that I actually felt at home.

"A hidden gem of a hotel! Slightly out of downtown, but well worth it. WONDERFUL STAFF!! " Read full review on TripAdvisor 4/18/2012 Vote

9. Very rarely do you see a General Manager of a hotel take off his suit jacket to help his kitchen staff.

"TOP NOTCH HOTEL!!!! " Read full review on TripAdvisor 4/11/2012 Vote

10. The General Manager Robert McDevitt stopped what he was doing both nights I stayed at this hotel to help the kitchen staff serve food, clear plates and welcome guests.

"TOP NOTCH HOTEL!!!! " Read full review on TripAdvisor 4/11/2012 Vote